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'This is my second lease from Fleet Prices and I must say, customer service was great. Elena was very informative and quick in responding to me with different options. Communication was excellent throughout. Car was delivered in great condition and exactly when I was told it would when booking the lease deal. Very happy with car and have recommended you to friends. Thanks'
Just a quick email to say thanks for great service from your team.
I'm pleased to say my VW arrived as promised and in fact was a few days earlier than the first date we were given back at the point of order.
The handover process was fine and the driver even wiped the car over so it was spotless for us.
Expectations for the car were high. Having said that, this VW is replacing my old 2007 model and will only be my fourth car in the last 21 years (all have been VWs), but this will be my first brand new one!
Thankyou for your email following delivery of the car. The delivery went smoothly and the driver was most helpful in the handover. I am very pleased with the car which was delivered in a clean and perfect condition.
I have to commend Mike Tibbs for the way he answered my questions and allayed my anxieties. I do not think he could have been more helpful. He described the whole procedure in advance so that I knew what to expect.
I have taken your advice and have taken out GAP insurance.
If I was to offer you any advice about handing a car over to a customer it would be to do it with a full fuel tank. This would create tremendous goodwill and would 'delight the customer'.
I look forward to driving this car.
Yes delivery went well, new car is lovely :)
Thanks once again
We were very impressed with the service- thanks
Good communication and delivery came when promised
Dan & Samantha Herridge
Thanks, everything went well with the delivery of my car. This is the third one I've taken through you. I managed to get the VE103 form in advance via PHH and so was straight off to France 10 minutes after the car arrived.
As before I want to thank Anissa for sourcing the car so quickly for me, and for keeping me updated, even when she was on her holiday.
All in all I continue to be happy with the service and prices, the cost per month being approx £60 less than my local Seat dealer was quoting.
I'll be back again in 2 years for a replacement.
Everything went well with delivery on Friday, very pleased with the car.
We are off work today, so will be going out for a drive, in the sun.
Thank you very much for all your help, I know we must of gone through nearly all the cars that you have on deciding which one to get.
We have found the service you offer is excellent.
Once again, Thank You.
Julie & Gary
Good Evening and thank you for your email.
Before receiving a call back from Fleet Prices, I had been into many garages. My experiences of going into garages was awful! I was laughed at for saying that I was looking to pay a low deposit and rental due to the budget I had. A salesman from VW actually laughed and said 'We don't sell them without engines or wheels, although you could make a hole under the drivers seat and put your legs through and run!' Another garage who were preparing a quote for PCP scheme on a C1 were avoiding telling me the interest rate and trying to hide behind the flat rate. When I finally got the interest rate out of them it was 15% APR. I found in all the garages if I asked a question I could not get a straight forward answer!
However, my experience with Fleet was totally different. If I asked a question, I got a straight quick answer. The process was great from the start to finish. I would definitely (and have) recommended you.
All went very well with the delivery and the chap who delivered it was very polite and helpful. We are very pleased with the car.
Yes the vehicle was received on time and in great condition just that the poor guy delivering it had to come all the way from Yorkshire to my address to deliver it though he did compliment the comfort of the car.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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