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All went well and Nickie loves the car.
Thank you for making the process seamless.
Just a quick one to say that I couldn't be happier with the motor - looking forward to seeing what you can do in a couple of years.
First time leasing for me whole process was made easy and smooth by steve at fleetprices.Car was delivered on the day on time.very pleased with the service would not hesitate to use them again.cheers Allan
In summary, the whole process from initial contact with Fleetprices to delivery of the car was first class. At all times we were updated as to how matters were progressing and we took possession of the car much quicker than anticipated. The vehicle is exactly as was expected. To be honest, we chose the car having visited our local Vauxhall dealer, but for whatever reason, they could not come even close to the final rental price offered by your company, so we are very pleased with the deal we received.
Many thanks again,
Thank you for your email we are extremely pleased with Our Car, we took delivery on 15/08/2017 driver was a lovely man. I would just like to thank all your team i.e. Mike Tibbs for a exceptional service couldn't have asked for better, Alisha from Support team who was very helpful and courteous. As it was Our first time of Leasing a vehicle we were so happy we choose your company all dealings have been Professional and your Customer care is amazing. Mike made Our experience so easy always went that extra mile to ensure we were kept up to date with process thanks again looking forward to Our continued business. John Hayes
I managed to get the car out for a run about at the weekend and I’m absolutely delighted. The car was delivered as planned and it matches what I was looking for. I was going to go on to your webpage to add a thank you note to Leo for all his efforts. He patiently dealt with all my queries and I can only say that I found his attention and service to be first class.
Thanks again for all your help and I will be passing your details on to as many people that I can, and this is not a result of the your £50 offer.
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time â€“ this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Feedback would be very positive, I had previously had no luck in finding the car I wanted, and negative dealings with audi car salesmen !!! On speaking to Mike he made it a positive, clearly explained everything and found the car I wanted, Mike continued to explain every step and is a credit.
The admin staff also kept me updated without any prompt and explained every process.
Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :)
Many thanks for the ease with which this was handled - my first lease car.
The car was delivered on time and the service I have received at all stages of the process has been excellent. I have used Fleet Prices in the past and will use your company again in the future.
My thanks to Anissa and all the team.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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