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Everything went very well with the delivery. My only complaint about the process was the time it took to complete. There was a couple of weeks lost due to finance paperwork. I already took the gap insurance.
We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this.
If you have a customer satisfaction survey to complete ill gladly fill it in.
The car arrived earlier in the week and everything is good with it.
Thanks again for all your help with this. The service has been excellent.
Yes the car was delivered first thing this morning and everything went well. Thank you for asking
Just a thought when it comes to the service will I contact you?
Again thank you
Delivery went very well and yes I'm very pleased with the car.
Thanks for all your help.
Sorry late reply but not much to comment other
than i am happy at present with things and the
the delivery went fine.
Thanks to those at Fleetprices who started the process and saw it
I have dealt with Ashley on 2 separate occasions now and have to inform you of how professional he is at all times.
He truly is not only a credit to your company, but, to sales in general. He's always polite, informative, with great integrity.
When I leased the VV Transporter he dealt with an issue caused by one of your dealers losing its VW franchise seamlessly, explaining everything honestly and transparently putting my mind at rest.
He is true to his word and delivers without being pushy - salesmanship at its finest. Nothing is too much trouble for him.
We have never leased before and down to Ashley we are now on our second deal with your company.
It is extremely refreshing to have a trusting relationship with a sales person and fleet prices are very lucky to have him.
All the staff have been good throughout the leasing process given this is my first experience of leasing, hopefully not my last but time will tell
Thanks to all again
I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress.
The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer.
Both Nicola and I have been happy with every aspect of the service so far. Your responses have been prompt and professional and the speed of service has been very impressive. We were truly surprised at how quick the process has been. The delivery driver was very professional too and most importantly the car is excellent in every way, exactly what we wanted and Mercedes make a fantastic car.
Thank you for all your help.
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