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I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service.
The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself?
Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet!
Car has arrived, really happy with it! Thanks for your service - it's been excellent.
Hope you are well. I received the new Mercedes this morning and it looks absolutely stunning. I just wanted to say a big thank you for all your help with everything, you're always a pleasure to do business with!
Thanks for the email.
I would like to complement you on the faultless experience I have had with Fleet Prices.
Rachel has been excellent, with fast and efficient responses and regular updates.
You would be amazed how few of the companies I reached out for an initial quote did not even respond!
Delivery went smoothly and we are delighted with the car!
I clicked through your site to go to the ALA site and bought GAP and Scratch/Dent insurance so all sorted there.
I believe that Leo is on leave at the moment as I have already dropped him a note to thank him for his assistance through the quotation and ordering process. Whilst your quotations don't look as slick as some of the other players on the market, Leo's speed of response to questions (both by email and over the phone) was far superior. As I mentioned to him in my email, I have already referred friends/colleagues to Fleetprices so you and he may be getting some calls.
Thank you for your e-mail of 9 December and I apologise for the delay in my response. I was extremely pleased with the professional service I received from Peter. You continued to keep me up-to-date with a delivery date and everything went very smoothly. Thank you for your assistance in this. I would hesitate to contact you again to use your services in the future.
Helen and Keith Tate
Helen and Keith Tate
Many apologies for the delaying in replying.
This is the first time I have leased a car and all I can say is I'm glad I chose your company as the guidance and advice I received from Mike was second to none.
I was very apprehensive that leasing a car would be time consuming and complicated but Mike fully explained how the process worked which gave me the confidence to decided to take the plunge so to speak and order a car through your company.
I was also really please with the deal Mike managed to get me on the BMW 2 series as like-for-like it was much cheaper that any dealership could offer me for the same car.
Although, it did take two and half months to deliver the car it would probably have taken the same length of time if I had purchased the car through a dealership due to the specification on the car I required.
Overall, I have been very impressed with the value for money, guidance and advice from your company and I wouldn't hesitate in using your company again or recommending it to others.
I have a couple of questions I hope you can help me with:
- will you contact me a few months before my current contract expires to let me know of any deals for similar type cars?
- if you advise me or I see on your website an new lease offer I may be interested in before my current contract is due to finish am I able to finish my contract early so I can take advantage of the new lease deal?
Just like to send a few words of my experience with Fleetprices. This being my first lease i was a bit apprehensive about going
for a lease but have to say everything went great from first initial contact all the way through to delivery.
The only slight gripe i had was the delivery date was longer than expected, but i believe this was down to the dealer.
For the price i'm paying the car is fantastic and more importantly the kids love it as well.
I would highly recommending Fleetprices to anyone who is looking for a lease deal.
I hope you had a great weekend?
The car has been delivered this morning.
Many thanks for all of your help!
Its a beauty!
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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