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The delivery indeed did go smoothly and the help received from the support team was greatly appreciated. As usual Leo was a great help in getting the deal through!
Thanks very much – delighted with our experience of fleetprices.co.uk and would not hesitate to use you again. It's been an excellent service from start to finish.
My wife dropped this mail to Anissa:
Thanks for your mail.
You have two delighted customers here!
We're over the moon with the car, really pleased with it. The spec is great – particular favourites are the rear parking camera and panoramic sunroof. Not sure we'll be able to have a car without these in future! It's such a joy to drive, ever so comfortable and easy to handle.
The collection went smoothly on Friday – Steve was great, he took the time to talk me through all of the options/buttons/gadgets on the vehicle which was really appreciated.
Thanks for all your help & assistance.
Mark & Lindsay Hendricks
Thank you for your email.
My liaison with Rachel was seamless from the beginning and she worked hard to get me the best deal possible which I am truly grateful for. Following the order Rachel has kept contact throughout and was always available to answer my queries when required. Rachel has provided me with her direct contact details should i have any queries during my contract which is comforting.
The delivery itself went exactly as planned and the driver explained in detail everything about the car prior to handing me the keys, he really was a lovely gentleman.
I am certainly enjoying every moment in the car Audi TT, it really is a beautiful drive and has definitely given me a great start to 2016.
I will definitely be using fleet prices again on future orders and have already recommend the company and in particular Rachel and the support team to my colleagues.
Thank You Katharine,
The whole process of leasing the car through yourselves has been superb, I was delighted with the communication throughout and the delivery was ahead of schedule. I have expressed my satisfaction to family and friends and hopefully they will take advantage of your company.
Much Appreciated Neil McKinven
I would just like to say the whole service from start to finish has been excellent. Chris, the support team and the gentleman who delivered the car have all been extremely helpful and friendly whilst maintaining a professional approach. Any queries I had were answered and dealt with promptly and effectively. The new car is fantastic and I'm really pleased with it. I look forward to dealing with you again in three years when the lease is due for renewal and you will come highly recommended to anyone I know who is considering leasing a car.
Good morning Anissa,
Just to let you know that the car arrived on Friday with no issues.
Thanks again for your help.
Would just like to say that overall it was a very easy experience, I was kept up to date very regularly with the progress, any questions I had were promptly answered and the car arrived at the time stated. The handover was very easy and quick and I would definitely return to you if I do this again. This was my first time leasing a car and what could have been a daunting process was in fact very straightforward.
Just a quick one to say that I couldn't be happier with the motor - looking forward to seeing what you can do in a couple of years.
Steve, I would just like to pass on my thanks to Rachel who was very professional and delivered what she said was achievable. Against previous lease car experiences Rachel made the process work and the customer experience was positive.
Thank you for your email - I think everything went well, it seemed to drag out a bit towards the final month, considering I think I placed the order in December and didn't get the car until April, but that wasn't an issue for us, timing was actually spot on as I sold my car 3 days previous.
But yeah - 10/10 if I was asked to rate.
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