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Thanks, everything went well with the delivery of my car. This is the third one I've taken through you. I managed to get the VE103 form in advance via PHH and so was straight off to France 10 minutes after the car arrived.
As before I want to thank Anissa for sourcing the car so quickly for me, and for keeping me updated, even when she was on her holiday.
All in all I continue to be happy with the service and prices, the cost per month being approx £60 less than my local Seat dealer was quoting.
I'll be back again in 2 years for a replacement.
The entire ordering and delivery process has been excellent, I could not have expected a better service. You did exactly what was promised, when it was promised.
The car was delivered at a time to suit me. I would gladly recommend Fleetprices to my friends and family.
The delivery of the car went well thank you. I'm really pleased with the car it's exactly what I had hoped for.
Thank you for your help throughout the whole of the process.
Delivery was perfect & very happy with car - thanks for your help.
This my first time taking out a contract hire deal so was not sure how well or smoothly it would go.
Leo was great as was the support team and the whole process was about as painless as I could have hoped (in truth I wish the hand back process to BMW for my current car was anything like as smooth!).
Thanks Steve. Service I received throughout the process was great – Anissa went above and beyond the call of duty and was very keen and quick to help.
Similarly, the team I dealt with once my car was on order were very helpful. Quick to update me on progress and good at resolving issues with the finance company when paperwork was wrong etc.
All in all, a great service. Thank you very much.
It's unusual these days to receive such great service - but that's exactly what we received from Ashley and the girls involved in your customer support.
Many thanks and we will definitely recommend you.
Yes the Qashqai arrived yesterday whilst I was at work. It looks great and drives really well - but I have only seen/driven it in the dark as yet! That is the problem with changing a car at this time of the year- I have to wait for the week-end.
Thanks so much for all your work and patience, especially in the early decision stages when I couldn't sort a colour out! This has been the 4th lease car I have had and you have made the administration for me very easy.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Again, fantastic service and great communication regarding the order and its progress.
Driver very pleased with the vehicle
All round, great job !
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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