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I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress.
The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer.
The car arrived on time and all was good with it. Thanks and kind regards
I have received the car today and its very impressive.
I thought it would be appropriate to thank you for an efficient service and state how impressed & thankful I am of your excellent service.
I hope to be able to come back to you in three years time, colleagues should be back you sooner.
Thank you for your email. I am extremely happy with the car and commend all your staff for making the whole process smooth and trouble free. I would have no hesitation in recommending Fleet Prices for your friendly and efficient service. Big thank you to Ashley for his help and clarification with any questions I had. I must thank the delivery driver too for his communications regarding the delivery.
Everything went really smoothly. It was great that I could change the address before confirmation to my work address. The driver arrived early at 10am, friendly and showed me all the controls.
Thanks for your email. This is the first time I have ever used such a service, I must say from the start supported by Leo to delivery I have been very impressed. At each stage I have been kept well informed by every member of your team.
Finally, the car is brilliant and the firm that delivered where exceptional
Thank you for a great service, which I will most definitely be recommending to friends and family
Thanks for the email
I have to say I am delighted with the car, along with the whole delivery and order process. Big thank you to Leo who sorted me out, twice, after the wife changed her mind after our first order had been processed
I've been really pleased with everything so far
Apologies for the delay in getting back to you but summer holidays have taken priority!
We took delivery of the VW Tiguan at the time & date specified. We received a call about the delivery the day before (& on the day too, if memory serves) to let us know when he’d be at our address. He was a very pleasant & courteous older guy (from Kendall, I think – sorry, can’t recall his name) and shared a cup of tea & a chat before he left.
So no problems at all and we’re delighted with the car. I’ve already mentioned your Company name to a few friends but none were actively looking to lease a car at the moment. However, I would happily recommend Fleet Prices in the future especially as I believe I got the best deal around at the time and I was kept informed throughout the whole process by Anissa Elmecheri.
Firstly, thanks for the email. I am very happy with the vehicle. One issue, I am assuming that my tax disc will arrive directly to my address? Please confirm.
I found the entire process from choosing a vehicle and to final delivery very efficient and professional and would highly recommend Fleet Prices to anyone considering a contract lease vehicle. The highly competitive prices clearly do not come at the expense of customer service, which was exceptional throughout the process.
In particular, Paul and Beverley were very helpful in organising my vehicle as quickly as possible, and I was kept up to date with developments throughout; by email, and by phone which I really appreciated.
Thank you for your follow up message. I am absolutely delighted with the car and the service provided by yourselves at fleet prices and Ashley Humphreys in particular. I first spoke to Ashley roughly the end of September and put my order in for my VW golf and was given an expected delivery of late November. However, in November i was informed by the support team it had been delayed to maybe June/July and was so disappointed as i needed the car ASAP. I then spoke with Ashley and he said to leave it with him and within 10 minutes he rang me back and said he had found me a car already built with my exact specification and the car would be delivered within 4 weeks. At first i thought it was a case of too good to be true but Ashley was excellent through the whole process from order to delivery, i will certainly be ordering my next car with fleet prices and Ashley and have recommend him and fleet prices to my friends and family.
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