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Allan is away from the office, but I dealt with the Peugeot.
Everything went well, and as ever Anissa is an absolute star, she always goes above and beyond to help us and we are not the easiest of customers.
Jessica also has been extremely helpful, so if you could thank both of them on our behalf.
We would like GAP insurance on the recent delivery, so if Dawn could drop me an email with the price that would be great.
Parenta Group Ltd
Just to let you know that the car arrived at 9.30 this morning :) it is lovely!! Just sorting out insurance etc.
I came across this website by accident just before Christmas and having requested a quote, I quickly received a call from Leo who turned out to be an absolute star. The difference I found was that I felt someone was genuinely interested in my requirements as opposed to the larger companies who operate along the lines of a call centre. I have to admit, being a petrolhead I'm a bit like a kid in a sweetshop when it comes to narrowing down my choice and Leo has the patience of a saint. Once I'd made my choice from a competitive quote,the entire process was smooth and quick. I just took delivery of my new Volkswagen on Friday and I'm absolutely delighted. Three cheers for Leo. I can thoroughly recommend Leo, and if he is a reflection of the company, then hats off to FleetPrices too.
The delivery of the car was very smooth and efficient from start to finish. Well done and thank you Peter.
We really love the car. It's above our expectations if we are honest. It was delivered on time and without any issues.
I would like to take this opportunity to say thank you to you, Rebecca and your company for everything you have done for us. I would specifically like to mention Ashley. From our first interaction with Ashley he has been nothing less than fantastic and constantly went above and beyond, especially with all the work and determination he went to in securing and sorting out the vehicle with the finance company. He displayed complete professionalism and was extremely helpful throughout our process. I think we were very lucky to have him sort our car for us. Please pass this on to him on our behalf.
My brother recommended your company to us and we've been very happy indeed and I will definitely recommend your company to my friends from Italy and here in the UK.
May I take this opportunity to say that you have been fantastic throughout the whole process, knowledgeable and prompt to reply, a real credit to the company.
I was very happy with the service James gave us and the deal was really good you came up with. I get this car for my Dad and he is delighted.
> This is the first time we've leased so the process was completed new.
> From the initial contact with Anissa to the delivery of the car I received constant updates from the sales team who were first class throuought.
> The gentleman who delivered the vehicle took time for me to check the car &was most courteous.
> I've received follow up emails from Anissa ensuring I was happy with the car which I thought was great customer care!
> With reference to GAP insurance ,looking at the agreement with the leasing company they seem to cover GAP within the contract.
> I'd definitely recommend your company & look forward to another car from your company.
> Kind Regards
Feedback would be very positive, I had previously had no luck in finding the car I wanted, and negative dealings with audi car salesmen !!! On speaking to Mike he made it a positive, clearly explained everything and found the car I wanted, Mike continued to explain every step and is a credit.
The admin staff also kept me updated without any prompt and explained every process.
Just got a chance to give a few comments on my experience. Sorry it's taken a motor while.
From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends.
I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance.
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