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Thanks for your note. Am really happy with car and the service I received from Fleet Prices. I was in contact with Rachel Gouldigay earlier in the year when I was thinking about replacing my car. Rachel took the time to listen to what I was looking for and make some recommendations of vehicles for me to consider before we settled on a Kuga. Rachel made the whole process so easy so I will definitely be using Rachel and Fleet Prices again. In fact I've already recommended you both to several friends.
Delivery went smoothly and we are delighted with the car!
I clicked through your site to go to the ALA site and bought GAP and Scratch/Dent insurance so all sorted there.
I believe that Leo is on leave at the moment as I have already dropped him a note to thank him for his assistance through the quotation and ordering process. Whilst your quotations don't look as slick as some of the other players on the market, Leo's speed of response to questions (both by email and over the phone) was far superior. As I mentioned to him in my email, I have already referred friends/colleagues to Fleetprices so you and he may be getting some calls.
Thank you for your email, I am very pleased with the mini countryman, delivery was very organised & efficient & Annissa was an absolute super- star, can't thank her enough for the way she looked after me. I was on the otherhand very disappointed with landrover's lack of customer service regarding the increase in payment's, but extremely pleased at how quickly Annissa found the countryman as a replacement vehicle and sorted the agreement out for me.
It wasn't my first choice of car but can quite honestly say I'm smitten with it.
Thank you all at fleet prices your customer values exceed expectations
I receive my new car this morning.
I just wanted to say thank you very much for all your help.
I confirm that the new vehicle was delivered to my office yesterday morning and the hand over was very good.
I am very pleased with the car and would like to thank you for your efficient and friendly service throughout.
Hi Steve - excellent service throughout so thanks very much. Will be in touch if any probs.
From beginning to end the service was excellent had no problems whatsoever and I am delighted with the vehicle, it was everything I asked for and would highly recommend your company to other people. Thankyou very much for your superb service.
Yes thanks. Everything went fine - squeals of excitement from my 4 year old!
Thanks for all your help steering this through.
Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :)
Many thanks for the ease with which this was handled - my first lease car.
Just got a chance to give a few comments on my experience. Sorry it's taken a motor while.
From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends.
I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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