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Thank you for your email, I am indeed very happy with my new car!
With regards to feedback I would like to say how professional and helpful Carl Barton was at the beginning of the process way back last year and patient he was while I was deciding which vehicle to go for. Unfortunately there was a delay in the vehicle delivery but I was kept regularly updated by your admin team.
Very happy thank you.
I couldn't fault the service I have received from fleet prices.
I have referred a number of colleagues to you who have also ordered vehicles.
I should get commission!
Absolutely no problems or issues in the whole process.
Delighted with the service and delighted with the car.
Have no hesitation in recommending or doing business again.
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service.
Eddie & Trina
Both Chris and the service team were exemplary throughout the process. I've been 100% satisfied with service and price. `Chris was both responsive and friendly in the execution of the sale – the right balance between polite and persistent – no pushy sale, no call every 5 minutes but just enough to keep things moving when I got busy. The after sales team have also been top notch with quick email responses and the right level of information.
All told, its been smashing, and I'm glad you dropped me a mail to let you know that was the case. I'll be in touch as I need to secure another couple of vehicles over the coming months.
Thank you for your note. I am very happy with my new vehicle so far - the fleet prices team have been great. Your team have provided a very professional service through the ordering and delivery process - easy to contact, flexible and accurate. I would definitely recommend fleet prices to friends and family - in fact I already have done so twice!
Yes the car was delivered as planned on thursday the 26th and am very happy with it.
I did contact Black horse finance as I wished to know the dates when payments are expected etc,but they advised I will receive an invoice detailing this in due course.
Overall I am very satisfied with the service your company have provided me keeping me updated with the progress of the vehicle, and i will not hesitate to recommend fleet prices to my friends.
Yes we are indeed in receipt of our vehicle and its amazing!!!!!!!
The service to date and the hand over of the vehicle have been exceptional and I really appreciate your help, advice and support over the waiting period!
I will definitely bear you and your company in mind if either I, my company or friends / clients wish to lease a car ? I really cant recommend you highly enough.
Kind regards and again thank you for everthing you have done.
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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