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Car has been delivered and all went very smoothly with no issues whatsoever. It's so far been a real joy to drive and has been a nice change from the previous lease (Audi A6).
I don't normally give feedback, which is more down to my laziness than any other reason.
However I am still a firm believer that good service should be acknowledged.
I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did.
When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I've spoken to has been lovely and knowledgeable.
Delighted with my car also.
I have recommended you guys (and Helen) to my friends for their next lease.
Many thanks to Helen and your team.
Thank you for your email. I have to say I was delighted with the whole process. Sav who assisted me initially and helped me find the vehicle was superb. I would also like to give high praise to the two girls from the support team- Rochelle and the other was I think called Rachel.
My friends husband is looking for a lease car in the next couple of months and I have already recommended your company.
The car was delivered as promised and the gentleman that delivered it was very helpful.
All in all a fantastic experience and I have a fantastic car.
Thanks for your email. I have set out a testimonial as follows:
This is the first time I have used the personal contract hire route to acquire a new vehicle. I would have no hesitation in recommending Fleet Prices to anybody thinking of doing the same.
From my initial enquiry through to delivery of the vehicle, the process was simple and easy to follow. Thank you to Leo and Jessica who provided regular updates on progress all the way through to delivery. The car was delivered on time and at the quoted rates.
Rachel looked after us very well, as she always has.
All received and in order.
Katharine - thank you for your patience and getting this over the line. I am one very happy customer!
Speak in 4 yrs!!
Just to let you know, I'm very happy with the car. I was also very pleased with the customer service I received from Peter- professional but friendly. Also prompt email
Mrs Angela Jones
I have to say the whole process from beggining to end was faultless.
From my first contact with Mike Tibbs to the support from the girls in the followon team and the car delivery everything went without a hitch.
I approached 4 lease companies and Fleet Prices gave me the best quotation with, by far the simplest process.
Many thanks to all the team at Fleet Prices for their great help and support.
I would just like to say thank you for your assistance with my new car , the whole process right through to delivery last week was absolutely spot on , and you will definitely be my first port of call next time .
Thanks for your note. Am really happy with car and the service I received from Fleet Prices. I was in contact with Rachel Gouldigay earlier in the year when I was thinking about replacing my car. Rachel took the time to listen to what I was looking for and make some recommendations of vehicles for me to consider before we settled on a Kuga. Rachel made the whole process so easy so I will definitely be using Rachel and Fleet Prices again. In fact I've already recommended you both to several friends.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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