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Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient.
Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future.
'Steve was excellent throughout the whole process - he was very responsive, prompt and kept his promises EVERY step of the way. I would have no hesitation in recommending Fleetprices.co.uk to anyone as they have been excellent for myself. Thank you.'
Thank you for your email
I am delighted with my new car and the service I received from you
I hope you are well.
The delivery went well on Thursday and I am enjoying my car very much.
Many thanks for all your help, as requested I will let you know if I need any further assistance.
Thank you for your email requesting feedback on my experience with Fleet Prices.
I am happy to say that this is the second time in 6 months we have used Fleet Prices and again the customer services was first class, every time I called with a concern the girls on the end of the phone were fantastic. James at the beginning was very helpful and informative. When the lease's on both cars runs out, I will be looking to Fleet Prices for a great deal again.
The delivery went as was expected with a phone call from the driver an hour before he arrived. The car looked fantastically clean.
I'm very happy the way I was treated by Fleet Prices with Leo letting me know of any problems throughout as I had been in the USA shortly before the new car arrived.
I have also been offered a day at Brooklands with Mercedes as there were a few problems with some of the paperwork. It was no problem to me but I am looking forward to going sometime in July.
Thanks for your email. I'm very happy with the car and cannot fault the delivery service. Terence, the delivery man was very helpful and was spent some time with me explaining the vehicle before handing it over.
Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
Very pleased with my car. The gentleman who delivered it was very pleasant and went through the controls etc. with me so overall very pleased.
Sorry for delay in reply.
Yes, as explained to both Alisha & Ashley, I am delighted with the car I chose, the service given & the fact it arrived approx 4 weeks earlier than indicated. Well done Fleet.
The only point I raised with Alisha was that the delivery mileage of some 260 miles might be included in the contract. I am surprised but will wait till the end of the 36 month term. The dealer contribution has also been received as promised.
Thankyou all again.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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