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Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.
The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.
Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!
Thank you for all your assistance and hope to deal with you again in 4 years time.
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this.
If you have a customer satisfaction survey to complete ill gladly fill it in.
Yes new car came today, thank you very much for your service, very efficient and nice people to deal with, please do not hesitate to contact me a couple of months before this lease expires as I would gladly give you my business again
Thanks very much
Thank you for your email. Very happy with the car, thanks.
I must say I have been really very impressed with the customer service from your company - Anissa has been amazing, extremely helpful, efficient and responsive at all times, I cannot fault the service at all. I would not hesitate to use you again or recommend Fleetprices.
Very professional. Delivered just after 9am. Most efficient process.
Thanks for your help managing the process.
From start to finish the service has been excellent as has the post sale follow up and support. I am due to replace another car in a couple of months so assuming you can offer a competitive price I will most definitely be speaking to Anissa once more.
I was extremely pleased with fleetprices
Anissa has been brilliant and helpful in all my enquires
All of your team with whom I have spoken are more than happy to help and quick in response to any queries I have had
This is the first time I have leased a car and your team have made that an easy option with their help
Will definitely recommend you to anyone who asks
thanks for the email, I am happy with the vehicle and was very satisfied with the service I received from Fleet Prices UK I had no issues or problems and any queries and question I had throughout the process were dealt with very quickly I would definitely use your company again and have already recommended you to others. Anissa was really helpful and very friendly she a joy to deal with. Overall i was really impressed with the service I received so thanks so much for all your help.
loving the new car, drives like a dream. was delivered 2 days before i was going away so didnt need to hire a car.
thank you again for everything
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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