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Thank you for your email. The car is wonderful and the delivery was as smooth as Barry Whites vocals!
I have had a stellar experience which has been achieved with superb communication, swift responses and realistic expectations. The fact that my car was delivered a month earlier than expected was a much welcomed surprise. All credit to those involved in making this happen. I am a very happy & satisfied customer!
You will definitely be highly recommended and I hope to use your services again in the future.
Thank you for your offer but, I have purchased GAP insurance on the day I received my car at a very competitive rate.
Thanking you kindly for all of your teams service.
Have a lovely weekend
Hi Steve, everything went perfect. From initial order and the teams determination to find the exact car of our choice. Order to delivery was above expectations and delivery and quality of the car at delivery was again above expectations as the Touareg delivered in March was soiled on delivery. So overall a great experience and will be contacting you around July to see what package you can do for an Audi TTR. Best Regards Andy
I had a great experience dealing with Fleet Prices.
My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week.
The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale.
Apart from that all good.
Thanks you for giving me the option, however I do not require GAP insurance
An excellent experience and everything went according to plan
I email you with regard to Anissa Elmecheri, We just wanted to say what a credit to your company she is.
Anissa has been a wonderful help and has made the contract hire process an easy and stress free process.
We have got the exact car we wanted down to the finest detail !
She has answered every question quickly and thoroughly, irrelevant of how ridiculous the question and late the email has been sent.
She has dealt with everything professionally and quickly and we have been amazed how quickly the car has been ordered and delivered.
We have already passed her details onto two other people who are interested in contract hires and will continue to do so.
Please congratulate her on being a valuable member of staff.
Thank you Anissa and Fleet Services.
Emmi Moules and Lee Purdy
Emmi Moules & Lee Purdy
Just a short note to let you know that I was very happy with the service I received from Fleet Prices, for the second time, as I had previously leased a Mercedes A180 from you. Leo was again very helpful and kept me informed of what was going on and was able to accommodate any changes that I wanted . Also the rest of the support team, specifically Jessica, were also very helpful and able to sort out some changes that were needed to the paperwork, so thanks for all your assistance.
Regarding gap insurance, I followed the link from your website and have purchased GAP insurance from Brokergap, which I had previously also done for the Merc; thanks for the advice.
Sorry missed your call today as in meetings :(
Received car on time and happy with service from especially you and also your team. it is a credit to you all on your communication and customer service that you have provided to me for the two cars I have ordered from you so far.
I am in the service industry so know what it means to please the customer and its not easy, however you have been very professional and made me (the customer) feel extremely happy with the service I have received and would have no issue recommending you and your company to my colleagues.
Thanks again and hopefully you can do the same in two years when my car is due to be replaced again
This is the second vehicle that I have leased from Fleetprices and I didn't hesitate to return to you after a very good experience with my first Audi Q3.
Once again I have been provided with an extremely nice vehicle and the customer service from enquiry to delivery has been excellent.
I have received numerous emails from your team over the course of selecting the right vehicle, choosing optional extras, delivery schedule updates, insurance and making the payment process as simple as possible.
I feel that there is always someone available at Fleetprices to talk should I have any questions.
With regards to my experience of dealing with Fleetprices for the lease of my VW Tiguan, I found that the whole process, from start to finish, was conducted in a professional manner. Communication was excellent at all stages and I would definitely recommend Fleetprices to any of my friends.
Many thanks for the follow up, I'm really pleased with my Nissan Juke, My family are quite surprised at how cheap its worked out for new car, all your staff have been really helpful even though I had my doubts with some of the paperwork. My wife will be speaking with you when her car deal runs out with Mini finance as the service I've had far exceeds that of the main dealer.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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