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Im really happy with the way your company dealt with my enquiry and delivered the car. Leo was particularly patient and always willing to help.
There was one hiccup with an incorrect Reg number being sent to us, but apart from that it all went very smooth.
Excellent service from start to finish, special thanks to Peter he answered every question i had along the way. Would recommend your service to anybody (already have to a couple of people) Thanks again
I would like to say it was a pleasure to deal with all your colleagues at Fleet prices, especially Mike Tibbs and Claire & Sara from the support team.
Mike was very professional, and found me the vehicle I was looking for, at the price I was prepared to pay, and everything went smoothly, and I was informed all the way through, and was given an estimated delivery date, which was kept too. The car turned up on time, and it's a great drive
I look to do Business with you again, and will not hesitate to recommend you to my friends and family, if they are looking to lease.
Yes thanks very nice chap who dropped the car off and went through the controls and differences with me before he started his return journey. Car is what I expected and wife just getting used to the changes. Thanks again for your help first class.
Car delivered, all brilliant a big thank you!
Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated.
Katharine was great during the initial setting up process and her response times are second to none. I haven't seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Yeti duely arrived this morning everything fantastic, just wanted to express my thanks for all your help in sorting things out for me and having the patience to deal with a cranky old Welshman looking for a bargain. Yachi da butty boy roughly translated means cheers mate ha ha.
All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
Award Learning Services
The car has been delivered on perfect time. Everything went smoothly from start to finish and we are very satisfied with the professional service that you provided and in particular Chris Greene's help and quick responses in handing our initial enquiry, questions and the appropriate paperwork.
We would definitely recommend Fleet Prices and will be back gain at the end of our current lease contract.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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