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I would just like to thank you for the spectacular service you provided for me. I cannot fault the way you handled me as a client. You were very informative, helpful, honest and professional. You kept me up to date with everything at all times. You made this process stress free. I absolutely love my new car its just perfect. Thanks again for ur wonderful service. Can you please inform your manager of this feedback and let them know I said you deserve a pay rise/promotion or bonus ☺️
Sorry for the delay in replying. The Christmas break and our holiday has set me back a little....
So to my experiences of leasing a car. Overall I would have to say very positive. Right from the start I found your web-site to be extremely useful, giving as it does the chance to play with options (diesel v petrol or 24,36 or 48 months etc). After my first tentative enquiry when Anissa phoned me back I felt reassured by her professional and friendly approach. As you may know I was after a first car for my daughter as a X-mas present and had left it a bit late. However Anissa was able to source a suitable car for me and kept me fully in touch with all stages to enable us to complete just before X-mas.
The car was delivered exactly on schedule by a very friendly man from the dealership in Kendal.
I've never leased a car before but following this experience I feel confident that when the time comes soon to replace my wife's car we'll be taking the lease option and FleetPrices will be our first choice enquiry.
Thanks for your email.
Experience was great - I have to say, Elena was fantastic - ever so helpful, always very prompt in replying to my emails/calls and all round knowledgeable salesperson - definitely a strong asset to your team.
I would highly recommend your company to a friend.
Everything is fine and the car is great. Happy with the service and thanks for all your assistance during the delays.
Thanks for the email.............car arrived 8:30am Monday morning........wife delighted,
not had a look in!!!!
Thanks for your email; I am very pleased with the vehicle and the whole process was very straightforward & clearly explained by Helen from start to finish. Helen was great and is an asset to your organisation.
The Sales Support Team were unfailingly polite and helpful whenever I contacted them and I have recommended Fleet Prices to friends and work colleagues.
The only gripe I had during the process was the length of time for delivery, but giving this was of my own choice (due to the number of options selected) this is not directed at your organisation but Mercedes themselves!
I will be definitely coming back to you in approx. 2 years when we need to replace my Wife's car!!
Best regards, Antony
Thanks for the note and follow up enquiry on my new car.
I have to say that I couldn't be happier with Fleet Prices and the level of service and support I have received during the entire process. This is my fifth personal lease contract and so far I have not yet renewed with any company, however I would be delighted to with Fleetprices and would also highly recommend them to other colleagues who have chosen to take a car allowance rather than a company car.
Leo has been great, even ringing me the day after delivery to check everything had gone well. I do hope he keeps my number for 2 years time! The car itself is fantastic and I am delighted with the total process.
Thanks to Fleetprices!
It couldn't have been any easier
Chris was very helpful and a genuine good guy
was a great ex and even after I changed my mind about model of car things were still very smooth
Support team were great also
Stress and hassle free I will never go back to a dealership to buy a car
Ive told everyone at work and the golf club what an absolute joy it was to deal with your company
And was the cheapest contract I could get the car for by far
This is how getting a new car should be done
Your staff are q credit to your company
Thanks scott Marshall
Everything went fine yesterday, was impressed with the delivery driver who took the time to explain the features on the car.
As you say, now very much enjoying the car.
Thank you for your help with this, the service has been excellent.
Overall very happy with the experience. This is the first time that I have used Fleetprices and indeed the first time I have taken on a car through a leasing scheme (I have had company cars for the last 20 years). I chose Fleetprices on the recommendation of Richard Marston.
A couple of comments that I hope will taken in the spirit in which they are offered (to improve an already good service):
- I would have liked to have been kept better informed on the status of the delivery date, and
- For me as a first time user, more easily accessible information regarding what my own obligations were would have been helpful; e.g. that I had to arrange for the insurance.
However, Craig Charlesworth was always very courteous, helpful (and patient!!) and I would certainly use Fleetprices again and recommend them to friends.
With my thanks and best regards,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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