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Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :)
Many thanks for the ease with which this was handled - my first lease car.
Good Evening and thank you for your email.
Before receiving a call back from Fleet Prices, I had been into many garages. My experiences of going into garages was awful! I was laughed at for saying that I was looking to pay a low deposit and rental due to the budget I had. A salesman from VW actually laughed and said 'We don't sell them without engines or wheels, although you could make a hole under the drivers seat and put your legs through and run!' Another garage who were preparing a quote for PCP scheme on a C1 were avoiding telling me the interest rate and trying to hide behind the flat rate. When I finally got the interest rate out of them it was 15% APR. I found in all the garages if I asked a question I could not get a straight forward answer!
However, my experience with Fleet was totally different. If I asked a question, I got a straight quick answer. The process was great from the start to finish. I would definitely (and have) recommended you.
All went smoothly thank you and new car going well!
Thank you again for your assistance with the process and I will no doubt be back again in 3 years when it is due to be replaced.
Pieter Van Beesten
Just to let you know that the car arrived at 9.30 this morning :) it is lovely!! Just sorting out insurance etc.
Thanks for your note.
Yes, very happy thank-you. The car is very nice.
The delivery driver rang me late morning and was outside my house within an hour.
I've taken delivery of a few lease cars before and the driver was up there with the best of them in terms of showing me the ropes.
He was also very pleasant and polite, qualities which seem to be on the decrease nowadays.
I'll take a look at the gap insurance, given this is car at the higher end of the market.
10/10. Thanks again.
Thanks for the email below. Rachel did her best to find and supply a vehicle that was required to our spec as soon as she could continually communicate with me with regards to updates.
The said vehicle was delivered on time and the driver was very courteous.
The delivery of the vehicle went really well with no issues.
In terms of my experience in dealing with Fleet prices I would have to say it has been an enjoyable and straightforward one. The reason I chose you as a company is that you were very competitive with your pricing but above all it was the tenacity of Michael who I dealt with throughout the process. He provided the quote in a timely fashion and followed this up offering help and advice throughout the process. I had a number of questions and wanted some variations on the original quote and nothing was too much trouble for him. He provided regular updates and really helped me throughout the process. I have already recommended Fleet prices to a friend whose current lease deal on a Mercedes runs out in June and I am sure she will be in touch to obtain a quote. I hope that this feedback has been useful and I look forward to dealing with you in the future.
Yes everything went well yesterday. Car arrived mid-morning. Nice guy from the dealer in Kendal. Parked out of sight. Just need to find a ribbon.
Thanks very much for all your help in sorting this out at short notice for Christmas.
I'll be back to you in the new year about a C4 Picasso.
Thanks again . Have a great Christmas.
I am very happy with the car and the delivery was perfect, I have taken out the option of GAP insurance through the link on your website.
Please thank Anissa for her help in securing this vehicle, this is now our second car through your company and my wife is about to have a replacement through you too, we have both recommended your excellent service to friends and family.
Yes all fine thanks. Good comms by email/phone all round. Shame we couldn't squeeze it all in and get delivery before xmas but that was a long shot I know. No floor mats is the only disappointment - would have been nice if they were thrown in.
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