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Good afternoon Steve,
Thank you for contacting me.
Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent.
Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa.
I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates.
The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth.
Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had.
Kind regards to all
Here is my testimonial. Please put down my name as JB South Wales.
This is my first time of dealing with a leasing Company and I have to say what a pleasure it has been from first date of enquiry to actual receipt of the car. Rachel in particular has been more than helpful, answering my queries even whilst on her holidays. I was informed at each stage of process and really feel if Rachel as well as other staff pulled out all of the stops in getting me my chosen vehicle so much earlier than expected even down to the specific colour . The prices by comparison to other Leasing Companies were second to none, and over the leasing period will be saving me hundreds of pounds.
Hope this is sufficient.
Very happy with the service i received throughout the whole process and in pacticular the turn around period from ordering to delivery. I need to especially praise Rachel Gouldingay for ensuring this short turnaround and even helping me through the process on her annual leave, a credit to your company.
Got the car without any issues.
Really pleased with it especially at the price.
Shame the roads are so dirty at the moment as it looked great when clean J
Many thanks for your help with this. It all went very smoothly
Yes thank you, we have received the car and am very pleased.
I am very pleased with the car and its was delivered exactly when I was advised.
Mike has been really good all the way though explaining everything from Finance contact/documents to how the payments work.
I am extremely happy with my experience through Fleet pricing and have already recommended 2 of my colleagues who are currently looking at upgrading their cars.
Great service and a good deal from Fleet Prices. Anissa was friendly and responsive, guiding us through the process at every stage. Communication was regular and clear. We had to delay delivery due to holiday commitments and Fleet Prices took care of it all. We're delighted with our new car.
thanks for the email, I am happy with the vehicle and was very satisfied with the service I received from Fleet Prices UK I had no issues or problems and any queries and question I had throughout the process were dealt with very quickly I would definitely use your company again and have already recommended you to others. Anissa was really helpful and very friendly she a joy to deal with. Overall i was really impressed with the service I received so thanks so much for all your help.
Just letting you know car arrived safe and sound!!
Absolutely love it!! Might take me a while to get used to all the gadgets though!
Thanks for all your help
Just to say thank you for all your assistance. Its been a pleasure to deal with you and your
company. Your service was excellent.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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