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The whole process for the ordering and delivery of the new car went very smoothly and well. Elena Parker and her colleagues were very helpful throughout this process and I am very happy with the new car.
Thanks for your email.
Experience was great - I have to say, Elena was fantastic - ever so helpful, always very prompt in replying to my emails/calls and all round knowledgeable salesperson - definitely a strong asset to your team.
I would highly recommend your company to a friend.
Good morning Anissa
Just to let you know the car arrived yesterday and it is superb!
Many thanks for all your excellent help
The service from Fleet Prices has been second to none from start to finish. Part of the reason for taking up the contract with Fleet Prices was because they were competitively priced and unlike other lease companies they left you alone to make the final decision as opposed to some who have a habit of plaguing you with phone calls! Once the contract was signed I was fully informed of the delivery date, Anissa was always on hand by phone or email, even to the point of returning a call late in the evening - superb customer service!
We have used yourselves now on three occasions and always received 100% excellent service.
We have already started communication with Anissa for the next car in May, as i find her service fantastic and would not go through anybody else.
Mr & Mrs Finlay
Thanks for your follow up e-mail.
Everything has gone very smoothly and I am very happy with the Volkswagen Tiguan Diesel Estate 2.0 TDi BlueMotion Tech Match Edition 150 5dr 2WD. It is a very nice car.
I found the whole experience very refreshing. These days it is becoming increasingly common to have to go through a lot of hassle with companies due to poor administration and management but this has definitely not been the case with Fleetprices.co.uk. From start to finish, it has all been well managed and straightforward and a pleasure. I would like to thank the team and Anissa for all their help and advice and answering all my questions so promptly, and of course your follow up courtesy.
I hope you have a great weekend and enjoy the Summer!
Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service.
The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself?
Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet!
I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.
Yes car arrived at lunchtime today and both myself and my wife are over the moon! It's better than we ever imagined. Thanks very much for all your help in making this a pleasant and easy process. I will be highly recommending fleetprices to all my friends and colleagues.
Once again thanks very much and hope to deal with you again soon
All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
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