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Good Evening and thank you for your email.
Before receiving a call back from Fleet Prices, I had been into many garages. My experiences of going into garages was awful! I was laughed at for saying that I was looking to pay a low deposit and rental due to the budget I had. A salesman from VW actually laughed and said 'We don't sell them without engines or wheels, although you could make a hole under the drivers seat and put your legs through and run!' Another garage who were preparing a quote for PCP scheme on a C1 were avoiding telling me the interest rate and trying to hide behind the flat rate. When I finally got the interest rate out of them it was 15% APR. I found in all the garages if I asked a question I could not get a straight forward answer!
However, my experience with Fleet was totally different. If I asked a question, I got a straight quick answer. The process was great from the start to finish. I would definitely (and have) recommended you.
Thanks for the email.
Both delivery and collection of cars went well.
Thanks again for all your help.
Yes everything went very well thanks to Ashley and John Mann at Luscombe Mitsubishi.
The car was delivered on time and is up to the mark, thanks.
Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison's has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both.
I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I'd like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I've copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice.
Anyway, enough of the negatives, you guys did really well, thank you again.
Kind regards Rob
Thank you Leo for all your patience and support in guiding me through the process of a personal lease car hire. The customer support you provided was second to none! Even better was the fact you managed to get my car delivered earlier than expected. What a great start to my weekend! I'm really delighted with the car and the deal! I shall be recommending you to all my friends and colleagues.
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
All went well, there were no mats in the car which was surprising but we can buy some separately.
Really pleased with the 2 cars we have leased with yourselves and I have recommended a few friends and colleagues to you as well.
Im really happy with the way your company dealt with my enquiry and delivered the car. Leo was particularly patient and always willing to help.
There was one hiccup with an incorrect Reg number being sent to us, but apart from that it all went very smooth.
This my first time taking out a contract hire deal so was not sure how well or smoothly it would go.
Leo was great as was the support team and the whole process was about as painless as I could have hoped (in truth I wish the hand back process to BMW for my current car was anything like as smooth!).
I was very happy with the service I received from you.
All my enquires were answered extremely promptly, you sourced the car I wanted very quickly and at a competitive price and the delivery was all as agreed.
Given this excellent service, I would certainly have no hesitation in using you services again or recommending you to others.
I am now looking forward to my wife allowing me to have a drive in her new car!
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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