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I want to commend the excellent service you've provided throughout this process, especially Mike Tibbs. He was very patient and friendly. He answered every query I had, even when he was off on holiday. I really appreciated the dedication.
The support team were also very friendly and helpful. I am very happy with my car, and with FleetPrices, I will definitely go through you guys again for my next car.
Cheers for the advice about the GAP insurance!
Many thanks for your e-mail and for giving me the opportunity to follow up on my experience with Fleet Prices.
By way of feedback, I have to say that I have had nothing but the best service from all of your team. From the very outset when Andy Heywood followed up on my internet query, he was excellent and, recognising that I was in a reasonable hurry to find the right car, quickly worked to source me a choice of vehicles and then consistently gave me the very best advice and answered all my questions in a calm, professional and straightforward way. The entire support team - I think I had correspondence with all of them(!) - were very good and kept me up to speed all the way along, again, answering a range of questions with patience and clarity. All of this, of course, they carried out at what I recognise is a busy time of the year for you all. Finally, the delivery of the vehicle went extremely smoothly despite the appalling weather on the day and the delivery driver was most helpful.
I have already been in touch with Andy to pass him my thanks but I would be grateful if you could reinforce that with him as well as thanking all your support team for their help and assistance troughout the process. I am grateful too for your offer of being able to call on Andy should I need to throughout the contract, an offer he indeed made himself when we last spoke.
I certainly would have no hesitation in recommending Fleet Prices.
Thanks again and my best wishes for your continued success.
It's unusual these days to receive such great service - but that's exactly what we received from Ashley and the girls involved in your customer support.
Many thanks and we will definitely recommend you.
Delivery went very well, the driver even called me on Saturday to check the delivery time would be OK for me. The team at fleet prices were also good in keeping me informed throughout the process.
Just to let you know that I am thrilled with my new car. Everything went according to plan and I couldn't be more pleased.
I will definitely recommend you to anyone who is interested.
I came across this website by accident just before Christmas and having requested a quote, I quickly received a call from Leo who turned out to be an absolute star. The difference I found was that I felt someone was genuinely interested in my requirements as opposed to the larger companies who operate along the lines of a call centre. I have to admit, being a petrolhead I'm a bit like a kid in a sweetshop when it comes to narrowing down my choice and Leo has the patience of a saint. Once I'd made my choice from a competitive quote,the entire process was smooth and quick. I just took delivery of my new Volkswagen on Friday and I'm absolutely delighted. Three cheers for Leo. I can thoroughly recommend Leo, and if he is a reflection of the company, then hats off to FleetPrices too.
The delivery of the car was exactly as promised and we are very pleased with it. Katharine was extremely helpful in sorting out the deal for us and if you could pass on our thanks I would appreciate it. I will definitely consider using your company
Again in the future.
Just to confirm the car arrived on Friday as arranged. Really pleased with the car. I have been delighted with the whole process from start to finish. Both Elena initially and then Jay have been faultless in terms of communication. It is great to receive regular emails just to keep you updated. I have already recommended your company to others.
I will be in touch in a few years time to arrange my next lease.
Just want to send a short email saying thank you for your time and effort spent helping me choose and keeping me updated throughout the whole process.
it arrived on Thursday and honestly it is an amazing car, in love it it.
Thanks again, and make sure your boss sees this for a pay rise 😉
I received my car yesterday late evening. I wanted to drop a line about the service I have received.
Right from Day 1 when I called you for the quotation , I could easily sense that I was in safe hands! And I felt I will be receiving a great service from you. You answered my many never ending queries, thank you so much for all your time and effort.
The entire process was a breeze , you made it so simple and easily. I greatly appreciate your professionalism. I constantly received updates from you about the delivery dates etc. I couldn't have asked for a better support. I will recommend Fleetprices to everyone who is looking to get a car!
Thanks you for everything you do and bringing smiles to all who speak to you. Have a very nice Christmas and a great new year.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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