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Hi Steve, everything went smoothly and the car is more and better than expected.
Thanks very much.
I had a great experience using Fleet Prices. From choosing and customizing the car to delivery everything went very smooth and anyone I contacted at Fleet Prices was more than helpful.
I would definitely use your services again in the future and would recommend you to anyone.
Sorry for not letting you know, but yes received it fine and all is well. I'm really enjoying driving it! Thank you.
Yes Thankyou. All great. Love the car, just adjusting to it. Thank you so much Anissa for all your help with it all. We really appreciate it. X
Hi everything went very smoothly thank you with the delivery of my car ,and James Durrant kept me informed during the whoe process ,as did Jessica Taylor thanks to them both ,I would certainly recommend your firm .regards sam cox
Thank you for your email. My wife and I are very please with the car. The car specification was better than we thought.
Everything ran very smoothly, Anissa was very patient and helpful replying to all my wife's queries!
We will definitely be recommending Fleet Prices to our friends and colleagues.
Overall I would have to say that I was very pleased with the support and assistance that I received from your team. The way that you have the customer support organised worked well for me and your staff were all very responsive to any issues or queries that I had. Calls were always answered and emails responded to very promptly, so I would be pleased to tell my friends to consider using your service. The price was very keen and the options clearly explained.
Overall very pleased, and the car is pretty good too.
Many thanks for your email.
Great service as ever from Fleetprices and Mike Tibbs is a legend - really helpful and organised and very customer focused.
One thing I would say - and I mentioned it to one of your ladies on the delivery day. That is the delivery service from Mercedes is poor. I know it is not your responsibility - but you may want to give feedback to Mercedes.
Firstly for a brand / positioning and client that Mercedes have the selection of delivery options is poor. There should be more options - either pick up or delivery at weekend and the slots available should be in 2 hour slots. I should not have to give up a whole weekday to receive the car.
Secondly - the delivery they made on 24th May was done by someone who could not be contacted by Mercedes to see where he was, he (the driver) told me that he was not told of an early delivery time requested. He also really did not know anything about the car, and to be quite honest was rather bumbling and confused.
I would have thought that Mercedes would not want this to be the way their product is finally delivered to the customer and the impression it makes. I would be quite happy to go somewhere (no more than half an hour away) at a weekend to pick up the car and be shown some key things by someone knowledgeable (for example at a dealership). It would probably be cheaper for them to do also and give that dealership a chance to get the 1 year/mileage service business from the customer in the future.
The car itself is great !
Thank You Katharine,
The whole process of leasing the car through yourselves has been superb, I was delighted with the communication throughout and the delivery was ahead of schedule. I have expressed my satisfaction to family and friends and hopefully they will take advantage of your company.
Much Appreciated Neil McKinven
Ashley was great, I saw the deal on Thursday - had the car delivered on Monday!
I will recommend fleet prices and Ashley to anyone wanting to lease.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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