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Dear Steve ,
Ashley was great , I saw the deal on Thursday - had the car delivered on Monday!
I will recommend fleet prices and Ashley to anyone wanting to lease .
I'm very happy with the car. In fact it appears I have the latest 'Ultra' A6 model with S-Tronic rather than the CVT multitronic auto that was current at the time of ordering. Although the same retail OTR price as the superseded car, it seems like a bonus to get a slightly more efficient, powerful car with a better gearbox than I was expecting!
The car was driven from Swindon by a very nice gentleman who, despite arriving early for an afternoon delivery, was happy to wait for me. I had a BMW lease car delivered a couple of weeks previously which was trailered to me but I don't mind as long as it arrives clean with a little fuel.
Michael Tomlin dealt with my order and was always helpful and polite. I had a very prompt reply to my initial enquiry and subsequent emails were dealt with very promptly. This won my custom. I find the website quite nice to navigate. It did seem to take an inordinate time to approve the finance though. Far more than I have ever encountered with other lease cars and I have a very good income and credit rating. A BMW I leased with another company took a fraction of the time and the process started at the same time. Once approved the car was actually delivered a little earlier than estimated so, overall, I am a happy customer.
I did question the initial document fee which seemed excessively high compared to other lease brokers. Due to the time it took to approve finance, this was actually reduced at my request to the fee comparable to your competitors. I also had some slight concern as your company is not BVRLA registered. I would recommend you do register if you can to reassure future customers.
Overall, I am delighted with my A6 which was delivered on time and with the latest spec. I would recommend your company without hesitation. But perhaps look to change your Credit check company!
Hi Jessica / Anissa
My car came this morning and I'm over the moon, it's amazing!! Thanks so much for all your help
I am in possession of car now.
Amazing Christmas present thank you so much.
Thanks for the email, the service offered by your company and Leo in particular has been most welcomed.
Leo has gone above and beyond and we eventually got my car.
I will remember this next time I order a vehicle and will be in contact when my current lease is coming to an end.
Yes everything was fine thanks and I love it – happy as a clam!!
Thanks for your help with everything.
Thanks for your email. I have set out a testimonial as follows:
This is the first time I have used the personal contract hire route to acquire a new vehicle. I would have no hesitation in recommending Fleet Prices to anybody thinking of doing the same.
From my initial enquiry through to delivery of the vehicle, the process was simple and easy to follow. Thank you to Leo and Jessica who provided regular updates on progress all the way through to delivery. The car was delivered on time and at the quoted rates.
The vehicle arrived as planned on Thursday and looks great.
I appreciate the support from Rachel during the ordering process. Very pleased once again.
Happy to recommend Fleet Prices and will no doubt be back again in 36 months.
Forgive the delay in responding; the delivery went well, appreciated the drivers 'eta text message'.
The car is great and my wife is very happy. Thank you for your assistance in getting us this far.
Hi Anissa. Yes. All good. Lovely car. Thank you
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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