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Steve the car is fantastic,I am really pleased with it,handover on time and very professional.Just one question,going through the manual etc I have found a new Volkswagon breakdown and Recovery handbook,Is the vehicle covered by this as it wasn't mentioned in any of my E mails from Leo or Jessica.
Hope you are well. I received the new Mercedes this morning and it looks absolutely stunning. I just wanted to say a big thank you for all your help with everything, you're always a pleasure to do business with!
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
The car was delivered yesterday morning. Excellent service from the delivery driver.
The car is great.
Many thanks again for your help on this.
Hello Steve, just wanted to give some feedback on my experience with Fleetprices. Mostly everything has been very good, the initial sales with Mike was very good i was then handed over to the support team this i was a little disappointed with, not many updates when there was something to update me on. I was told an expected delivery date but suddenly the car had been registered almost a month early but i had not been told of the progress. so that was a shame. unfortunately the car was delivered with the wrong wheels on which is still in a process of being sorted out, i would like to say that Mikes help with this problem ,i could not ask for more he would ring and update me even if there was no new information and reassure me he would do all he could. I would use Fleetprices again and would also recommend you.
Many thanks Jane Scott
Thanks very much – delighted with our experience of fleetprices.co.uk and would not hesitate to use you again. It's been an excellent service from start to finish.
My wife dropped this mail to Anissa:
Thanks for your mail.
You have two delighted customers here!
We're over the moon with the car, really pleased with it. The spec is great – particular favourites are the rear parking camera and panoramic sunroof. Not sure we'll be able to have a car without these in future! It's such a joy to drive, ever so comfortable and easy to handle.
The collection went smoothly on Friday – Steve was great, he took the time to talk me through all of the options/buttons/gadgets on the vehicle which was really appreciated.
Thanks for all your help & assistance.
Mark & Lindsay Hendricks
In reply to your email I can honestly say that I was very
impressed with the speed & complete handling
of your company in dealing with
the lease of the Skoda Citigo, right from the enquiry to delivery everything
was dealt with superbly by Peter White his communications with myself were
faultless, & I wouldn't hesitate
to recommend your company to anybody in the
Regards Ken Elkins
It has been a smooth process working with you and not only were your deals very competitive there was a quick turnaround and we could always get hold of you quickly, well done.
Just wanted to drop a note to say the car arrived yesterday and I'm really pleased with it.
Also to thank you for your assistance in arranging this deal for me. Due to work I have had to conduct most of the arrangements via email, you have always got back to me promptly with any queries I have had and on numerous occasions left voicemails with me to ensure I was up to date. You're effort in identifying a car with the exact spec I was looking but with a much reduced waiting time has made an immeasurable difference.
Once again, thank you for your excellent customer service and helpful attitude throughout this process
I am very happy with everything and the delivery did go smoothly. Leo was very helpful, as he was last time too, which is why I repeated my business with yourselves.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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