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> This is the first time we've leased so the process was completed new.
> From the initial contact with Anissa to the delivery of the car I received constant updates from the sales team who were first class throuought.
> The gentleman who delivered the vehicle took time for me to check the car &was most courteous.
> I've received follow up emails from Anissa ensuring I was happy with the car which I thought was great customer care!
> With reference to GAP insurance ,looking at the agreement with the leasing company they seem to cover GAP within the contract.
> I'd definitely recommend your company & look forward to another car from your company.
> Kind Regards
thanks for the email, I am happy with the vehicle and was very satisfied with the service I received from Fleet Prices UK I had no issues or problems and any queries and question I had throughout the process were dealt with very quickly I would definitely use your company again and have already recommended you to others. Anissa was really helpful and very friendly she a joy to deal with. Overall i was really impressed with the service I received so thanks so much for all your help.
Thank you for your email.
We found the whole process very clear and quick and in particular, was very impressed with the service received from Anissa. It was a smooth transaction which helped us understand and have confidence in our decision to take the contract hire route.
Just searching thru my emails and noticed this - realised i hadn't replied. I am delighted with my car - it's the very first brand new car i have ever had...and wouldn't have been able to afford to ever buy one so the leasing scheme is ideal for me.
Leo was very good - he led me thru the process and followed up/chased the company when there were any delays. I will be happy to recommend to friends and will be happy to use Fleet Services at renewal.
Thank you for your email.
Throughout the process Anissa was more than helpful and answered all of my questions promptly and satisfactorily.
The only issue I encountered was a mix up on the delivery date, but Anissa offered to pay for my taxi and dealt with the problem immediately.
I wouldn't hesitate to recommend you to friends and family, and have in-fact already recommend you to my mother.
I would just like to say the whole service from start to finish has been excellent. Chris, the support team and the gentleman who delivered the car have all been extremely helpful and friendly whilst maintaining a professional approach. Any queries I had were answered and dealt with promptly and effectively. The new car is fantastic and I'm really pleased with it. I look forward to dealing with you again in three years when the lease is due for renewal and you will come highly recommended to anyone I know who is considering leasing a car.
I am very happy with everything and the delivery did go smoothly. Leo was very helpful, as he was last time too, which is why I repeated my business with yourselves.
Initial service was great thanks. Leo provided me with updates prior to the vehicle being delivered and was in contact once it arrived at Audi.
The car is great and the gentleman who delivered it was very polite and courteous as everyone who I have dealt with have been.
The whole experience has been stress free, I don't know why we haven't done this before now. Already considering our second car but will just need to get the twins up and about first.
Many Thanks for all your help and hope to be in touch soon with a new order and will definitely recommend you.
Delivery went well and I've written a positive testimonial on your web site. Very happy with the car - the engine is refined and the dash is a very high quality.
I've already thanked Leo for working so hard and will definitely consider Fleet Prices again in three years time, should I still require a lease car.
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