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The whole process for the ordering and delivery of the new car went very smoothly and well. Elena Parker and her colleagues were very helpful throughout this process and I am very happy with the new car.
Following your last email I would like to say what a pleasure it's been doing business with your company. From the first quote to delivery nothing was to much trouble. I felt all the staff I spoke to wanted to help and they were always very professional. I would recommend fleet prices to any one.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
I hope you had a great weekend?
The car has been delivered this morning.
Many thanks for all of your help!
Its a beauty!
Car has arrived, really happy with it! Thanks for your service - it's been excellent.
Yeah, my daughter was very pleased with the vehicle and it was a nice smooth handover.
So thankyou again for all of your help and for keeping me informed throughout the process.
Dear Fleet Team,
The car did arrive safely today thank you.
Also I would like to thank yourselves and my main contact Helen from Fleet who have all supported me through this process. This was my first time leasing a car and going through a broker as such and I can honestly say I will be doing it again as it has been very much worth while and so easy. You are a very professional firm and very easy to get hold of should I have needed anything which is greatly appreciated.
Again thank you for all your help!
Delivery was perfect & very happy with car - thanks for your help.
Very professional. Delivered just after 9am. Most efficient process.
Thanks for your help managing the process.
Would like to thank you and your team for the service. The Customer service was fantastic and was always kept updated until the day of delivery, I would definitely recommend yourselves to friends and family. Also very happy with the vehicle.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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