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From the start of the process to the very end the service I received was excellent, all emails I sent asking questions where answered within the working day, usually within half an hour at times. The process was easy to understand and I'm extremely happy with my new car. 100% would recommend
Thank you for your email, I am very pleased with the mini countryman, delivery was very organised & efficient & Annissa was an absolute super- star, can't thank her enough for the way she looked after me. I was on the otherhand very disappointed with landrover's lack of customer service regarding the increase in payment's, but extremely pleased at how quickly Annissa found the countryman as a replacement vehicle and sorted the agreement out for me.
It wasn't my first choice of car but can quite honestly say I'm smitten with it.
Thank you all at fleet prices your customer values exceed expectations
Delivery was fine.
Thanks to you and everyone at Fleetprices for arranging it. Looking forward to using it from Friday!
Yes I am very happy with the car and the service provided by Fleetprices and Craig. For me the fact that Craig and the support team kept me informed at every step of the way, was invaluable. Too many companies these days do not do this, therefore in my opinion , the service provided exceeded superb.
Many thanks and I will certainly be using you guys in the future.
Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service.
The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself?
Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet!
I was really impressed with Paul and his team he stuck with me and got me what I wanted in the end
The car was delivered on time by a very nice chap and so yes I was well pleased with Fleet and will use them again
Yeah its all good thanks. It was a nice surprise seeing as i hadn't been in one yet!
Very pleased thanks for your help. Already recommended you to work colleagues.
Everything is good and I'm over the moon!! Rachel was fantastic from start to finish and smoothed over any issues. Much appreciated.
Car delivered. Very happy, thank you very much.
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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