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My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Thanks for your email.
Everything's great everything so far.
Everything as expected on delivery, and very happy with the car.
Also, would like to thank you all for the service so far, great communication throughout and very happy with the outcome.
I will certainly look into the GAP insurance for piece of mind.
Just to say the vehicle arrived today and my wife and I are delighted with it.
I'd like to take this opportunity to thank you for an excellent, well guided service with friendly and patient support through the fairly complex business of setting up this contract. As a beginner to this way of obtaining a vehicle I found this most helpful. Thank you also for your reassurance that you will be there for us during the life of contract if any issues should arise. Again, this continuity and single point of contact is further reassurance to us.
I would and will certainly recommend your services to friends, family and colleagues looking for a good deal and good service.
Thank you very much for the fantastic service in terms of delivery and negotiation. Extremely pleased with the car it is absolutely brilliant. Brilliant price and very clear transparent pricing, keep it like that!
Definitely dealing with yourself again in the future.
Forgive the delay in responding; the delivery went well, appreciated the drivers 'eta text message'.
The car is great and my wife is very happy. Thank you for your assistance in getting us this far.
All is well and I'm in love with the car albeit still learning how to use and drive it just one week in!
In my search for a car, I contacted 7 companies and, can you believe, only 4 came back to me!
I was unsure which model to go for, keen on the SLC43 though over budget, I asked for quotes on 3 models. From all my enquiries, Carl was the only one who supplied what I asked for in his initial response. So I went with yourselves on that basis and I went for the top model too!
Good morning Anissa
Delivery went well of the new car they were with us by 10 am.
I love it.
Thank you for all your help again with sorting this.
Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
Hya Anissa. I am very pleased with the car. Thank you for all your assistance ans will recommend to others as well.
That is great and thank you once again for your help.
You have supplied an efficient and friendly service - it has made this whole process extremely easy for me !!
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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