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Morning Anissa - the car arrived safe and well, and is really nice - very pleased.
Many thanks for all your help as usual.
Yeti duely arrived this morning everything fantastic, just wanted to express my thanks for all your help in sorting things out for me and having the patience to deal with a cranky old Welshman looking for a bargain. Yachi da butty boy roughly translated means cheers mate ha ha.
Everything went well with the pickup of the car thanks Steve, and like yourself, Paul was a gent and a true professional to deal with.
Just a small note to say how happy I have been with the whole process of dealing with your Team.
The girls in the support team could not have been more friendly and helpful and your CRM system seemed to have all the information in the right place at the right time so anyone could / would and did help.
Here's to the next order.
PS the delivery drivers were very professional and courteous and rang when they said they would...
It was hard to see how they could have driven from Milton Keynes without a single fly or mud splash (considering the storm last night) on a white car!! Well done!!!
I am very happy with everything and the delivery did go smoothly. Leo was very helpful, as he was last time too, which is why I repeated my business with yourselves.
I thought the whole process was speedy, proactive and impressive. I'm a little disappointed I didn't opt for the Dynamique S but hey ho. I'm OK without the GAP insurance
Thanks again Steve for all of your support, advice and assistance in helping me through this new method (to me) of being able to enjoy having a brand new car. Your service is exactly as promised in the glowing reports of the other satisfied customer testimonials on your website.
I don't normally give feedback, which is more down to my laziness than any other reason.
However I am still a firm believer that good service should be acknowledged.
I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did.
When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I've spoken to has been lovely and knowledgeable.
Delighted with my car also.
I have recommended you guys (and Helen) to my friends for their next lease.
Many thanks to Helen and your team.
The car is fantastic and the wife seems to be happy (always a good sign), Land Rover taking 9 months to deliver has been a dampener on the experience which will make me consider whether to use them in the future and lastly Fleet Prices have been a joy to work with, updating me when I've asked and making sure even with Land Rover messing about that I got the car wanted so thank you
I've sorted the GAP insurance
Everything is fine and I'm really pleased with the car and service you've given.
David & Emma
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