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Honestly Aundrae thank you so much for your support. I really appreciate the patience and co-operation. Top class service.
Regarding the ordering and delivery of my new vehicle I would like to thank all involved with the professional and prompt requests.
I would certainly recommend your company if any person was looking to finance a motor vehicle.
Also regards to the driver who delivered my vehicle for his professional and friendly attitude.
Dave is doing a sterling job!!....It's a learning curve for myself at the minute looking after the Vehicles and Dave has helped with a lot of questions I've had.
Thankyou for your email following delivery of the car. The delivery went smoothly and the driver was most helpful in the handover. I am very pleased with the car which was delivered in a clean and perfect condition.
I have to commend Mike Tibbs for the way he answered my questions and allayed my anxieties. I do not think he could have been more helpful. He described the whole procedure in advance so that I knew what to expect.
I have taken your advice and have taken out GAP insurance.
If I was to offer you any advice about handing a car over to a customer it would be to do it with a full fuel tank. This would create tremendous goodwill and would 'delight the customer'.
I look forward to driving this car.
I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.
I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?
Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient.
Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future.
Thank you for your email.
Throughout the process Anissa was more than helpful and answered all of my questions promptly and satisfactorily.
The only issue I encountered was a mix up on the delivery date, but Anissa offered to pay for my taxi and dealt with the problem immediately.
I wouldn't hesitate to recommend you to friends and family, and have in-fact already recommend you to my mother.
Hi Anissa, we've received the Astra & are happy with both the cars - thank you v much for your help
Firstly thanks for the excellent service throughout, the car was delivered at 9am prompt this morning.
Thanks for the voicemail ,Sorry I missed your call earlier.
The car was delivered yesterday and everything went well. Thanks a lot for all your work in getting this sorted, it is very much appreciated.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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