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Thanks for your help Rachel you have been great and very professional the car seems fine so far so good.
Just wanted to say thanks for all your hard work getting this sorted. The car arrived today and it is fantastic and even better than I thought it would be.
Hope you have a great Xmas and happy new year.
Thanks to Paul
The delivery went extremely smoothly and we are very happy with the vehicle and the delivery man was helpful, polite and friendly. Thank you.
Barrie & Andrea Hicks
Barrie & Andrea Hicks
Everything went spot on with delievery, thankyou so much for your hard work. I will speak highly of your business.
Experience was generally good. Fleetprices seems to offer the best prices and this is my second experience with you. Delivery was fine. Leo was very proactive and responsive, as were Rachel, Rebecca and others in the team.
My only criticism would be that the paperwork I was sent had a couple of errors in it that meant I transferred money to the wrong people (the dealer rather than the contract hire people). I believe it has now been refunded but a bit of a bore sorting it out. The cover sheet with the contract paperwork also calls for a document that is not required - a dealer invoice. The cover sheet is a bit out of date - eg asks for the photocard and paper counterpart driving licence, which I think hasn't been a thing for a couple of years now. No biggie, but it meant I was hunting around for things that it turns out I didn't need and calling your team quite a few times.
Other than that, car is great and very happy with the deal.
We got delivery of the car and it is terrific. Unfortunately there is a small dent on the interior that Ive raised with Paul.
Id like to put on record my thanks to Paul Phillipson.
The car took a little over a year to secure due to me constantly changing my mind and bring uncertain about finances.
He treated me with the utmost respect and decency, never once making me feel like I was wasting his time.
He was always contactable and made the whole process fluent and easy.
He is a credit to your company.
You did exactly what it said on the tin, answered all questions with an honest answer, no promises made that could not be delivered.
Kept in the loop with exactly what was happening. Many Thanks – even delivered car to the minute as programmed!!
Thanks for the e-mail. With regard to your request for feedback, I am very happy with the service that Fleetprices provided. I dealt with Leo, and the date that he gave me for delivery of the A180 when I first enquired back in January of early June was spot on. I was kept informed of progress of my order and my car was delivered on time, to my door - I don't think you can get better than that. Although I wasn't at home, the delivery driver took time to explain the car's key points to my wife, though as she doesn't drive I think most of it went over her head!
I have recommended you to one of my colleagues, though he is only tentatively looking at the moment, but I will definitely recommend Fleetprices if the subject of leasing comes up in future.
Just wanted to say a massive thank you, firstly to you for all the help and guidance you have given me over the past couple of weeks or so. I really appreciate everything you have done.
If I could, I would buy you a pint.
Also, many thanks to Anissa for all her help as well.
With kind regards,
Thank you for your email.
I was introduced and recommended to you (Fleetprices) by a colleague. Leasing was a new concept to me and I've always been someone who likes to own my cars. Having done some serious calculations on what my car was actually costing me, leasing did work out slightly more cost effective (based on the offer I got). Although I could not get the same caliber of car that I owned on lease without it costing a lot more money and the point of leasing for me was to save/cost no more than my current car. Fortunately at the time I was looking BMW were running a campaign on their 3 series which Leo alerted me too. He was very professional through the whole process and dealt with my many questions without fuss, being my first time at leasing I had a number of concerns regarding wear and tear, and looking at the different rental terms and which car manufacturer had the best offer, it took a few weeks to finally get me signed up!
It has been a trouble free experience and pleasure dealing with Leo and your support team. It was worth the 3 month wait for the car. The wife likes the car too which is always a good thing...
Thank you again and I'm sure I'll be speaking to Leo in 18 months time to discuss the next one. Hopefully there will be a similar deal/campaign running.
Kind regards and have a good Christmas
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