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Many thanks for your e-mail and for giving me the opportunity to follow up on my experience with Fleet Prices.
By way of feedback, I have to say that I have had nothing but the best service from all of your team. From the very outset when Andy Heywood followed up on my internet query, he was excellent and, recognising that I was in a reasonable hurry to find the right car, quickly worked to source me a choice of vehicles and then consistently gave me the very best advice and answered all my questions in a calm, professional and straightforward way. The entire support team - I think I had correspondence with all of them(!) - were very good and kept me up to speed all the way along, again, answering a range of questions with patience and clarity. All of this, of course, they carried out at what I recognise is a busy time of the year for you all. Finally, the delivery of the vehicle went extremely smoothly despite the appalling weather on the day and the delivery driver was most helpful.
I have already been in touch with Andy to pass him my thanks but I would be grateful if you could reinforce that with him as well as thanking all your support team for their help and assistance troughout the process. I am grateful too for your offer of being able to call on Andy should I need to throughout the contract, an offer he indeed made himself when we last spoke.
I certainly would have no hesitation in recommending Fleet Prices.
Thanks again and my best wishes for your continued success.
Thank you for your note. I am very happy with my new vehicle so far - the fleet prices team have been great. Your team have provided a very professional service through the ordering and delivery process - easy to contact, flexible and accurate. I would definitely recommend fleet prices to friends and family - in fact I already have done so twice!
Thank you for your email dated 15th February concerning my car. It was delivered expertly by JCT600 driver John, who was celebrating his 86th birthday that day!
My whole experience with Fleetprices has been an absolute delight. From the first enquiry to James Durrant, right through to the delivery, I could not have had a better service. James answered all my queries and was not pushy at any time and put me right at ease. I was a bit apprehensive leasing for the first time and through the internet but I have to say it went like a dream. James managed to get me a better spec car within 3 weeks and even the same colour as I wanted!
After dealing with James your Support Team kept me in the picture throughout the ordering process and were very polite and informative whenever they contacted me.
The car is an absolute beauty, delivered by 8.30am on the day of delivery and John the JCT600 driver was an real character and did an excellent job bringing my car down from the north.
The car is brilliant and I am looking forward to my 3 years of motoring with it.
Many thanks again to all your staff.
Yes, we've received the car ok last week. Many thanks. The service has been pretty sleek and we are very happy. Very happy to recommend you in the future or come back to you for any other vehicles that we may require.
Not sure about the reason for a GAP insurance since we have not purchased the vehicle but are leasing it (i.e. we do not have any financial commitment with regards to the purchase of the vehicle). Therefore, I am assuming that the comprehensive insurance cover that we have will be sufficient. Am I correct?
Hope you are well.
Just to let you know that the BMW was delivered as promised. The delivery man was very friendly and helpful. And the car looks superb. Everyone loves it! The vehicle reg even has my initials!
I would like to thank you for all your help and hope to be acquiring more cars from you in the future.
Thank you , the car delivery was faultless the driver informed me by phone all the way
The car is great and I look forward to 3 years of driving a very nice car
Leasing the car though your good offices was a pleasure
Sorry I didn't contact you over the weekend, I didn't have access to e-mails.
The car arrived and I am really, really, really pleased with it! Thanks so much for all your help.
Many thanks again
Thanks for your kind email. I'd like to pass on my special thanks to Anissa who's been absolutely terrific throughout the process. We had a last minute panic when the VRN changed but Anissa was great at liaising with the dealer and myself.
I would highly recommend your services to others (I had gotten in touch with you in the first place from a referral myself)
All the best,
Hi Steve - excellent service throughout so thanks very much. Will be in touch if any probs.
I have my new car which I am very happy with
I initially spoke with Leo and found him very helpful offering suggestions and ideas with options for the type of vehicle that would suit my lifestyle
Once I hade settled on a car and understood the financial commitment which I was happy to accept and go forward with I placed an order
I had said that I was keen to obtain delivery as soon as possible and Leo said he would work on the delivery date I was after
He then passed me on to Jessica who took me through the next steps of the process and gave me reassurance by answering my questions I had
Both Leo and Jessica provided an excellent service giving me detail when required. These are both excellent representatives of your company and have given me every reason to recommend your company to others I work and socialise with
The car arrived on time to the specification requested and in immaculate condition. The delivery driver took me through the basics of the controls and he was very helpful
I have had the car for a week now and gradually I am getting to know more about the car and it's controls
All is going well and I know I have the safety net of you and your team behind me.
To ensure all Is secure for the future I have take the GAP insurance offered by you company to give me that extra peace on mind while I have the car
I have had been offered a good service and and excellent product backed up by fantastic people
I will happily recommend anyone to discuss their needs for cars in the future
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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