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Hi Steve, yes I am happy with the car and the delivery process went smoothly. Leo was very helpful and prompt in his responses to my queries and also helped me in selling my old car. A great service, and would recommend to family and friends.
Ashley was great, I saw the deal on Thursday - had the car delivered on Monday!
I will recommend fleet prices and Ashley to anyone wanting to lease.
The car is beautiful and I am very pleased with it. As to your service, I cannot fault it. Ashley was a pleasure to deal with from start to finish, and your customer service team dealt with my questions in a pleasant and efficient way throughout. This was important as there was quite a wait for delivery, which I was aware of from the start. I certainly would not hesitate to use Fleetprices again should I go down this route in the future. I would also be happy to recommend you to friends should they be looking to lease.
(John) Andy Tulloch
Thank you for your email. I am very happy with my new lease car which was delivered with no problems on 29 June. Anissa was very helpful during the order process, and other staff managed the process of completing the finance agreements efficiently, including contacting the dealer when there were problems taxing/registering the vehicle which were delaying delivery.
Much appreciated, no issues with delivery and will certainly recommend your service to others.
I have another vehicle that comes up for renew in January so will be back in contact soon
Yes, the delivery driver was great and she turned up on the dot of 8am as promised. Really pleased with the car too - thanks again for your assistance.
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Delivery went well and I'm very happy with the car.
Thank you for all your help and regular updates over the last couple of months keeping me posted.
I'd definitely recommend you if friends and family are looking in the future.
Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
Thanks for your note, and thank you for following up.
A great experience with a dedicated professional team, helpful, easy to speak to and who know what there doing!! and, the car is fab
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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