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The whole process was easy, as a first time leaser I was a bit worried things would not go well but the team made things very easy.
I already had an idea which car I wanted and the quote came in very competitive so I went ahead, Carl directed me through the initial process without any problems and added my specification as requested. The follow up team kept me well informed and gave me a delivery estimate, the car was ready a week early but I was on holiday so put it off until I came home.
The delivery agent contacted me the day before and arrived on time and the car was as requested so things could not have gone better.
I have emailed a few questions through which have all been answered quickly and correctly.
I am very pleased with the car and its was delivered exactly when I was advised.
Mike has been really good all the way though explaining everything from Finance contact/documents to how the payments work.
I am extremely happy with my experience through Fleet pricing and have already recommended 2 of my colleagues who are currently looking at upgrading their cars.
Car is fab. Just trying to work out all the bits on it.
Your service is fantastic and I shall recommend you to anyone who will listen to me!
Great service from Beverley. Best customer service I have ever had and I am picky! Delay on afternoon of delivery but that was not the drivers fault. The number given to him was wrong as it had an extra digit and that was the fault of the dealer (plus the traffic of course!)
I am very impressed with the whole experience and will recommend you without doubt.
Yes - the car arrived and everything is great - many thanks for your help.
YES it has been delivered a couple of hours ago and everything was fine.
Thanks a lot for your professional and great work.
The delivery of the vehicle went really well with no issues.
In terms of my experience in dealing with Fleet prices I would have to say it has been an enjoyable and straightforward one. The reason I chose you as a company is that you were very competitive with your pricing but above all it was the tenacity of Michael who I dealt with throughout the process. He provided the quote in a timely fashion and followed this up offering help and advice throughout the process. I had a number of questions and wanted some variations on the original quote and nothing was too much trouble for him. He provided regular updates and really helped me throughout the process. I have already recommended Fleet prices to a friend whose current lease deal on a Mercedes runs out in June and I am sure she will be in touch to obtain a quote. I hope that this feedback has been useful and I look forward to dealing with you in the future.
Many thanks for your mail.
I found the service both highly professional and highly efficient. The car was delivered as per the original delivery date and the whole process was straightforward, which I could not say the same for some of your competitors!
I would definitely use Fleet Prices again.
Just to let you know got the car yesterday! Extremely happy with it! Thank you for all your help and information it's greatly appreciated!
I'm extremely happy with the car and the level of service from your team was exceptional. There was an issue with collection but nothing to do with your arrangements.
Euril Michael Turner
Thank you for your email.
I was introduced and recommended to you (Fleetprices) by a colleague. Leasing was a new concept to me and I've always been someone who likes to own my cars. Having done some serious calculations on what my car was actually costing me, leasing did work out slightly more cost effective (based on the offer I got). Although I could not get the same caliber of car that I owned on lease without it costing a lot more money and the point of leasing for me was to save/cost no more than my current car. Fortunately at the time I was looking BMW were running a campaign on their 3 series which Leo alerted me too. He was very professional through the whole process and dealt with my many questions without fuss, being my first time at leasing I had a number of concerns regarding wear and tear, and looking at the different rental terms and which car manufacturer had the best offer, it took a few weeks to finally get me signed up!
It has been a trouble free experience and pleasure dealing with Leo and your support team. It was worth the 3 month wait for the car. The wife likes the car too which is always a good thing...
Thank you again and I'm sure I'll be speaking to Leo in 18 months time to discuss the next one. Hopefully there will be a similar deal/campaign running.
Kind regards and have a good Christmas
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