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Absolutely fantastic customer service. Throughout the whole process, my queries were dealt with very quickly and I always received a phone call or quick email back.
Overall very happy with the service and have already recommended to a colleague of mine.
Sorry I haven't got back to you sooner, Keith and I are so pleased with the new car, we have been out showing off.
We are even more impressed with the service we received from Fleet prices. Everyone was so helpful and polite, we cannot praise your staff enough. Please pass on our thanks to them, even the driver Kevin who delivered the car was very polite and helpful. Once again a very big Thank You to you all and we will be singing your praises to all our family and friends
Regards Sue& Keith Preston
Sue & Keith Preston
Thanks for getting the car sorted for me! Not sure if Paul mentioned but I originally had a lease arrange through another leasing contract hire Company, after they didn't send me the paperwork causing one delay the car then came in without alloys which meant they would have to start the whole process from scratch, adding another 3 weeks onto the 3 weeks I had already waited, I was borrowing my sisters car which was for sale so was panicking when it all fell through!!!
Anyway my boss found Fleet Prices and they managed to arrange me a car within a week! Paul Phillipson was fantastic, he communicated well and contacted me after each email to make sure I had got it!
I would definatley come to you again once this lease is up.
PS Beverley has been very friendly too! Makes dealing with companies so much nicer when people actually communicate properly :)
Hi Elena yes we're very happy with the Audi and even happier with the service from Fleetprices , the organisation of everything was faultless and stress free, it could not have been easier thanks paul
Sharon and I are very pleased with the car and would particularly like to thank Rachel for giving such excellent service from the start right through to the delivery.
In summary, the whole process from initial contact with Fleetprices to delivery of the car was first class. At all times we were updated as to how matters were progressing and we took possession of the car much quicker than anticipated. The vehicle is exactly as was expected. To be honest, we chose the car having visited our local Vauxhall dealer, but for whatever reason, they could not come even close to the final rental price offered by your company, so we are very pleased with the deal we received.
Many thanks again,
Thank you for your email. I have to say I was delighted with the whole process. Sav who assisted me initially and helped me find the vehicle was superb. I would also like to give high praise to the two girls from the support team- Rochelle and the other was I think called Rachel.
My friends husband is looking for a lease car in the next couple of months and I have already recommended your company.
The car was delivered as promised and the gentleman that delivered it was very helpful.
All in all a fantastic experience and I have a fantastic car.
All went smoothly thank you and new car going well!
Thank you again for your assistance with the process and I will no doubt be back again in 3 years when it is due to be replaced.
Pieter Van Beesten
Thanks for your note. We did receive the car yesterday and all is well.
I would like to take this opportunity to thank you for your advice, patience and honesty throughout the whole procurement process. You have personally been very attentive and the response times to any/all of my queries, of which there have been many, has been truly first class. Everything went in accordance with the expectation you accurately set, which is key from the customer’s perspective.
I have purchased my vehicles from many different organisations in the past and unfortunately the experience has always left me wanting, however, I am pleased to say this has been the most positive experience to date. Testament to this is the fact that I wouldn’t hesitate to use you again, something I never previously done with any other organisation!
Once again many thanks
Found this company on the internet offering a very competitive deal. From my first contact with the company through the whole process to delivery the service was excellent. Would highly recommend to anyone looking for a good price backed by excellent service.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
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