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I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.
The service from Fleetprices was super. All went smoothly. Order, finance and keeping me informed all great. Delivery process was fine. There was a chip on front nearside alloy that I noted on delivery form driver took. All I am concerned about is it getting worse. If you think I should take it in to get it checked I would do that. Personally I am not bothered about it but resale price may be affected marginally if it deteriorates.
All seems OK so far with the car. 10/10 for service and process.
I would use your company again if the car and deal fit my requirements.
Best regards to all involved
All went well with the delivery. The experience was perfect, very smooth and easy, with great communication from yourself.
Thank you for your help with organising the car
Thank you for your email
I am delighted with my new car and the service I received from you
Car received, everything is fine and I have nearly worked out what all the buttons do :-)
I would like to say it was a pleasure to deal with all your colleagues at Fleet prices, especially Mike Tibbs and Claire & Sara from the support team.
Mike was very professional, and found me the vehicle I was looking for, at the price I was prepared to pay, and everything went smoothly, and I was informed all the way through, and was given an estimated delivery date, which was kept too. The car turned up on time, and it's a great drive
I look to do Business with you again, and will not hesitate to recommend you to my friends and family, if they are looking to lease.
Thanks for your email.
Experience was great - I have to say, Elena was fantastic - ever so helpful, always very prompt in replying to my emails/calls and all round knowledgeable salesperson - definitely a strong asset to your team.
I would highly recommend your company to a friend.
I would just like to thank you for the spectacular service you provided for me. I cannot fault the way you handled me as a client. You were very informative, helpful, honest and professional. You kept me up to date with everything at all times. You made this process stress free. I absolutely love my new car its just perfect. Thanks again for ur wonderful service. Can you please inform your manager of this feedback and let them know I said you deserve a pay rise/promotion or bonus ☺️
With regards to my experience of dealing with Fleetprices for the lease of my VW Tiguan, I found that the whole process, from start to finish, was conducted in a professional manner. Communication was excellent at all stages and I would definitely recommend Fleetprices to any of my friends.
Just letting you know car arrived safe and sound!!
Absolutely love it!! Might take me a while to get used to all the gadgets though!
Thanks for all your help
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