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I did send some feedback through last week, but happy to repeat that I've been impressed with the level of service throughout the process.
And I'm very happy with the car...!
Hi Steve, apart from delivery being 1 week late everything else was ok. You did provide a hire car in the interim. Communication, response etc. Very smoot & operator friendly system.
Yes we would like to take advantage of the GAP insurance, if someone could send me a proposal / invoice
Thanks for your help Rachel you have been great and very professional the car seems fine so far so good.
Thank you, the car arrived on time 12.30 after being given a PM time slot, as I had the day off I drove out to the peak district, and the Queen was at Chatsworth , didn't she her, but had a pub lunch. The car is great but takes a while to get used to all the gismos, the park brake was a little awkward and not fathomed out the Stop Start, but think it might not be stopping because of the Air Con being on, these are both very different in the way they work compared to our Freelander.
Apart from delivery note I signed nothing more, so assume I'll be invoiced for the large upfront payment or that it will be taken from my bank in the same way as the regular monthly payments.
You have been excellent throughout the process and have handled the long process with excellent customer care, making waiting worthwhile.
Much appreciated, no issues with delivery and will certainly recommend your service to others.
I have another vehicle that comes up for renew in January so will be back in contact soon
The whole process for the ordering and delivery of the new car went very smoothly and well. Elena Parker and her colleagues were very helpful throughout this process and I am very happy with the new car.
Thank you for your email, I am very pleased with the mini countryman, delivery was very organised & efficient & Annissa was an absolute super- star, can't thank her enough for the way she looked after me. I was on the otherhand very disappointed with landrover's lack of customer service regarding the increase in payment's, but extremely pleased at how quickly Annissa found the countryman as a replacement vehicle and sorted the agreement out for me.
It wasn't my first choice of car but can quite honestly say I'm smitten with it.
Thank you all at fleet prices your customer values exceed expectations
All went really well thank you and great service from Fleetprices.
I have recommended you to a few others.
Everything went really smoothly. It was great that I could change the address before confirmation to my work address. The driver arrived early at 10am, friendly and showed me all the controls.
We were very impressed with the service- thanks
Good communication and delivery came when promised
Dan & Samantha Herridge
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