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Thanks for your note, and thank you for following up.
A great experience with a dedicated professional team, helpful, easy to speak to and who know what there doing!! and, the car is fab
Just a short note to let you know that I was very happy with the service I received from Fleet Prices, for the second time, as I had previously leased a Mercedes A180 from you. Leo was again very helpful and kept me informed of what was going on and was able to accommodate any changes that I wanted . Also the rest of the support team, specifically Jessica, were also very helpful and able to sort out some changes that were needed to the paperwork, so thanks for all your assistance.
Regarding gap insurance, I followed the link from your website and have purchased GAP insurance from Brokergap, which I had previously also done for the Merc; thanks for the advice.
Delivery ran very smooth indeed. I was impressed with the communication and co-ordination from your team members on the day itself and the days leading up to delivery.
The whole experience was very, it was the first time I have ever leased. I can safely say it will not be the last, so look out for me at renewal stage in a couple of years.
Please pass on my regards to your team and wish them a Happy Christmas and a successful New Year.
The delivery of the car went well thank you. I'm really pleased with the car it's exactly what I had hoped for.
Thank you for your help throughout the whole of the process.
Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.
The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.
Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!
Thank you for all your assistance and hope to deal with you again in 4 years time.
Thanks for the follow up email. My new car was delivered a advertised and I'm very happy with it.
Thanks to the team for all your help.
Thank you for your follow up message. I am absolutely delighted with the car and the service provided by yourselves at fleet prices and Ashley Humphreys in particular. I first spoke to Ashley roughly the end of September and put my order in for my VW golf and was given an expected delivery of late November. However, in November i was informed by the support team it had been delayed to maybe June/July and was so disappointed as i needed the car ASAP. I then spoke with Ashley and he said to leave it with him and within 10 minutes he rang me back and said he had found me a car already built with my exact specification and the car would be delivered within 4 weeks. At first i thought it was a case of too good to be true but Ashley was excellent through the whole process from order to delivery, i will certainly be ordering my next car with fleet prices and Ashley and have recommend him and fleet prices to my friends and family.
I have dealt with Ashley on 2 separate occasions now and have to inform you of how professional he is at all times.
He truly is not only a credit to your company, but, to sales in general. He's always polite, informative, with great integrity.
When I leased the VV Transporter he dealt with an issue caused by one of your dealers losing its VW franchise seamlessly, explaining everything honestly and transparently putting my mind at rest.
He is true to his word and delivers without being pushy - salesmanship at its finest. Nothing is too much trouble for him.
We have never leased before and down to Ashley we are now on our second deal with your company.
It is extremely refreshing to have a trusting relationship with a sales person and fleet prices are very lucky to have him.
Really happy with the car and the service from Ashley, he is a very approachable skilled person who helped me to get my first hire car.
The only problem I encounted was on the day of delivery. My mum was at my house to sign for and receive the car but she never had a call before he arrived, she was at the school picking my daughter up and luckily was only 20 minutes away by foot.
The driver apologised and explained he had been given a landline number, not a mobile number to call.
It was all ok in the end though and I love my car, thank you.
Hi Anissa, we've received the Astra & are happy with both the cars - thank you v much for your help
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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