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The delivery went fine and the car's really nice.
The whole experience has been really good, in fact couldn't be better.
I remember when I initially contacted you and left a voice mail, you rang back almost straight away. Likewise almost every time I've spoken or emailed you, your replies have been almost immediate. At all times you gave me confidence in what you were doing, and I felt certain were acting in my best interest and that everything would be taken care of - which it was.
The car arrived at the agreed time today. The driver even jet washed it once he got near my home! He said it got a bit dirty on the journey. Very impressed. Also there's just under half a tank of diesel in it - which I wasn't expecting.
I wouldn't have any hesitation at all in recommending you, and will bear the referral incentive in mind.
Many thanks again for all your help.
We took delivery of this vehicle - the exact spec requested - last Thursday, on precisely the day when told we would. Delivery was without a hitch by a lovely & professional guy from a dealer in Aldershot who provided the delivery time and, once done, even stopped for a cuppa and to interact with the kids.
Peter & Anissa of Fleetprices kept us up to speed with developments throughout the order and ensured delivery bang on schedule; they also answered our many queries fully and without hesitation. We will endeavour to recommend Fleetprices to others searching for vehicles in similar situations to ourselves.
The service provided by both Paul and the Support Team was excellent. There were difficulties with the original order as the supplier could not provide a build date for the vehicle and Paul was able to secure an alternative at short notice and also found the best deal that he could. The support team kept me up to date at all times and were always extremely helpful when I contacted them. Any queries were always answered promptly by Paul and the Support team and I would have no hesitation recommending the company.
It has been a pleasure to deal with the Fleet Prices team because of their professionalism and attention to detail..
I have sent an email to both parties to thank them for their help.
Steve, I would just like to pass on my thanks to Rachel who was very professional and delivered what she said was achievable. Against previous lease car experiences Rachel made the process work and the customer experience was positive.
I am very pleased with the car and its was delivered exactly when I was advised.
Mike has been really good all the way though explaining everything from Finance contact/documents to how the payments work.
I am extremely happy with my experience through Fleet pricing and have already recommended 2 of my colleagues who are currently looking at upgrading their cars.
Thanks for your email. I'm very happy with the car and cannot fault the delivery service. Terence, the delivery man was very helpful and was spent some time with me explaining the vehicle before handing it over.
Dear Beverley and Steve,
Sorry for the delay in getting back to you both, following the delivery of our new Seat Leon last Thursday. We are absolutely delighted with it...Well worth the wait!! Really pleased too with the service we received from you throughout the process from original enquiry through to ordering and delivery. Professional and helpful throughout.
Very many thanks.
Just to convey sincere thanks for your efforts; Brigitte has received the car this morning.
The wait us finally over.
Yes I can confirm that service up to date and handover has been satisfactory.
In fact your sevice and assistance could not have been better. Right from the very first phonecall, your customer service has been excellent.
We would have no hesitations in recommending you or using you next time!
Thank you for your email we are extremely pleased with Our Car, we took delivery on 15/08/2017 driver was a lovely man. I would just like to thank all your team i.e. Mike Tibbs for a exceptional service couldn't have asked for better, Alisha from Support team who was very helpful and courteous. As it was Our first time of Leasing a vehicle we were so happy we choose your company all dealings have been Professional and your Customer care is amazing. Mike made Our experience so easy always went that extra mile to ensure we were kept up to date with process thanks again looking forward to Our continued business. John Hayes
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