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Thank you for you e-mail. I have already thanked Ashley for his and your team's assistance. Ashley was excellent and looked after us throughout the process, even ringing after we received the car to ask if everything was fine. Your team rang and e-mailed to keep us informed at each stage explained in full what we needed to do. The vehicle was delivered from our local Hyundai dealer who had quoted considerably more for the same deal. Excellent experience, many thanks. Will no doubt be in touch in 18 months. Kind Regards Marie Bradbury-Yates
I would like to say that Leo Nicodemou was great at sorting everything out with minimum hassle and keeping us well informed, as he also was when he leased our other car from you. This is why we came back to you to lease this car. Please pass on my thanks.
Also, the delivery driver was great, keeping us informed of exactly when he would be arriving. My wife took delivery and found him very helpful.
However, I would say the information from the Support Team was a bit confusing and contradictory as I was initially told some incorrect delivery dates, but then couldn't get any hint of a delivery date at all, which was a bit frustrating.
We are very pleased with the car.
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
Here is my testimonial. Please put down my name as JB South Wales.
This is my first time of dealing with a leasing Company and I have to say what a pleasure it has been from first date of enquiry to actual receipt of the car. Rachel in particular has been more than helpful, answering my queries even whilst on her holidays. I was informed at each stage of process and really feel if Rachel as well as other staff pulled out all of the stops in getting me my chosen vehicle so much earlier than expected even down to the specific colour . The prices by comparison to other Leasing Companies were second to none, and over the leasing period will be saving me hundreds of pounds.
Hope this is sufficient.
Very pleased with my new Fiesta! All went very smoothly - in fact, the whole process from start to finish went like clockwork. I found everyone at Fleetprices to be professional, courteous and efficient. Thank you for making the nerve-racking business of getting a new car so painless!
Everything went like clockwork, got phone calls re. collection and delivery, and both were on time. Everthing form the day I made the enquiry has been excellent. Will contact you again when I need my next car Lease.
Yes all went smoothly – good dealership
Car very nice !
Thank you for your very attentive responses through the process keeping me up to date on progress
I would highly recommend your services to my colleagues when it is time for them to renew their cars
We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this.
If you have a customer satisfaction survey to complete ill gladly fill it in.
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
the delivery did go smooth and I'm very happy with the car. I have also recommended fleetprices to others since. Re GAP insurance, I would rather leave this at the moment.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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