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My new car has arrived and the old one has left today.
Thank you for your help
I thought the whole process was speedy, proactive and impressive. I'm a little disappointed I didn't opt for the Dynamique S but hey ho. I'm OK without the GAP insurance
Really happy with the car, the delivery was exactly on time and the car was gleaming.
Thanks for all the help from yourself, Paul and Beverley.
I've been dealing with Dave don't know if it's your brother or son?
The service was excellent and I would recommend you to everyone.
The hassle free nature of what I thought was going to be complicated and the part exchange of my old car was nothing short of excellent customer service.
I hope to carry on and do business with the company for years to come and once my lease is due up in 2 years I really do believe I will be coming to you guys again.
Thanks again to Dave for his hard work.
Your salesman Leo was exceptional as my first point of contact with Fleetprices. He consistently got back to me within 24 hrs if not immediately and offered an efficient, honest and knowledgable service throughout our discussions. I quickly chose to work with Fleetprices on this basis.
Leo's efficiency & patience enabled super fast completion of the necessary paperwork ( with excellent communication and support from your in-house team) such that my car was delivered less than 4 weeks from my first contact with Leo.
Overall I was extremely happy with the service provided and in love with my new car. Fleetprices will certainly be my first port of call to decide upon my next new car.
Experience was generally good. Fleetprices seems to offer the best prices and this is my second experience with you. Delivery was fine. Leo was very proactive and responsive, as were Rachel, Rebecca and others in the team.
My only criticism would be that the paperwork I was sent had a couple of errors in it that meant I transferred money to the wrong people (the dealer rather than the contract hire people). I believe it has now been refunded but a bit of a bore sorting it out. The cover sheet with the contract paperwork also calls for a document that is not required - a dealer invoice. The cover sheet is a bit out of date - eg asks for the photocard and paper counterpart driving licence, which I think hasn't been a thing for a couple of years now. No biggie, but it meant I was hunting around for things that it turns out I didn't need and calling your team quite a few times.
Other than that, car is great and very happy with the deal.
Ashley was great, I saw the deal on Thursday - had the car delivered on Monday!
I will recommend fleet prices and Ashley to anyone wanting to lease.
Found this company on the internet offering a very competitive deal. From my first contact with the company through the whole process to delivery the service was excellent. Would highly recommend to anyone looking for a good price backed by excellent service.
Thanks for the email. I can happily say that the quoting was a dream! Nothing was too much trouble despite my moving the goalposts a number of times. Thanks Andy!!!!
The delivery arrangements went through flawlessly. Once again the delays were on my side!
Delivery was right on time to my offices.
One disappointment was the fact that there were no foot mats in the car. Not your fault and probably at extra cost from Volvo. Wish I had known though.
The car is also magnificent!
Be assured that I will recommend your company in the highest regard. Even more so if you could have a word with the car provider re the mats!!!!
Lawton Coopey - CMCA UK Ltd
Hope you are well.
Just to let you know that the BMW was delivered as promised. The delivery man was very friendly and helpful. And the car looks superb. Everyone loves it! The vehicle reg even has my initials!
I would like to thank you for all your help and hope to be acquiring more cars from you in the future.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
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