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Thanks for the email.
Both delivery and collection of cars went well.
Thanks again for all your help.
Yes thanks, think he arrived just after 9am, was a nice guy. Car looks great, only driven it for a couple of miles so far!
Many thanks for your help.
Yes the car was delivered first thing this morning and everything went well. Thank you for asking
Just a thought when it comes to the service will I contact you?
Again thank you
Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks
I was very happy with the arrangements, delivery,etc. Look forward to enjoying the vehicle for the next 4 years
Thank you very much for your email, i am really pleased with the services and the delivery of my car! I have only good comments to say for the overall experience! Leo's services and help were excellent, he provided all the clarifications and re-assurance I needed and helped me take my final decision.
The only comment i have is that during the waiting period i had to 'chase ' the supporting team for updates and status of delivery! But that wasnt a major issue! They always replied minutes after my emails and being very helpful!
The delivery of the car went very well, car arrived in excellent condition the gentleman who deliver the car took the time to explain its functions etc!
I am very happy with my choice of this car and extremely pleased with your services!
Thank you very much and be sure that i will definetely recomend you at sny chance!
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
Thankyou for your email following delivery of the car. The delivery went smoothly and the driver was most helpful in the handover. I am very pleased with the car which was delivered in a clean and perfect condition.
I have to commend Mike Tibbs for the way he answered my questions and allayed my anxieties. I do not think he could have been more helpful. He described the whole procedure in advance so that I knew what to expect.
I have taken your advice and have taken out GAP insurance.
If I was to offer you any advice about handing a car over to a customer it would be to do it with a full fuel tank. This would create tremendous goodwill and would 'delight the customer'.
I look forward to driving this car.
Yes the service was amazing it was my first time looking at leasing a car after my partner told me about it and Ashley Humphreys was super nice and super helpful didn't over complicate it for me as
I'm not a car person I just knew what budget I had every month and the car I wanted he never forced anything on me which is a massive plus if he had I would have gone somewhere else. He advised me on the delivery date and then your team kept me updated on every step it was seamless.
Every email I send no matter how silly was answered the whole experience was excellent and I would have no hesitation in using Fleet again and when the 3 years is up I'm sure I will be looking at another deal with Fleet.
The delivery man who had just driven my car for 8 hours was amazing and very pleasant and went over my car again without over complicating anything and it was with me at the time he said which for a working full time mum is what is needed.
I have just picked up the car!! its brilliant thank you so much for sorting things out for me!!
Have a word with your boss and tell him I think you should leave early today!
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