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Many thanks for your e-mail and for giving me the opportunity to follow up on my experience with Fleet Prices.
By way of feedback, I have to say that I have had nothing but the best service from all of your team. From the very outset when Andy Heywood followed up on my internet query, he was excellent and, recognising that I was in a reasonable hurry to find the right car, quickly worked to source me a choice of vehicles and then consistently gave me the very best advice and answered all my questions in a calm, professional and straightforward way. The entire support team - I think I had correspondence with all of them(!) - were very good and kept me up to speed all the way along, again, answering a range of questions with patience and clarity. All of this, of course, they carried out at what I recognise is a busy time of the year for you all. Finally, the delivery of the vehicle went extremely smoothly despite the appalling weather on the day and the delivery driver was most helpful.
I have already been in touch with Andy to pass him my thanks but I would be grateful if you could reinforce that with him as well as thanking all your support team for their help and assistance troughout the process. I am grateful too for your offer of being able to call on Andy should I need to throughout the contract, an offer he indeed made himself when we last spoke.
I certainly would have no hesitation in recommending Fleet Prices.
Thanks again and my best wishes for your continued success.
Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks
Thanks for your email; I heard you had been in hospital which I'm sorry to hear, I hope you're on the road to recovery.
I have received my vehicle and I'm really pleased with it so far - although I haven't had chance to drive it much yet! Can you remind me what I need to do about servicing? Will I get any kind of reminder or is it my responsibility to arrange the services at the right time? (And if so, what are the guidelines for servicing intervals?). Sorry if I've already asked you that!
Thanks very much for all your help.
Many thanks for your follow up email. The Audi arrived as arranged and I am delighted with my new car. The whole process with Fleet Prices has been straightforward and I would not hesitate to recommend you to friends and family. Helen McFarlane was particularly helpful and dealt with all my queries in a professional but friendly manner. I have never acquired a car via the internet before ‚Äď you made it very easy. Many thanks.
Thanks Anissa its lovely
Very nice man delivered the car in perfect condition
10 out of 10 again
All the best
Just to say thank you very much for your assistance. You have, once again, made the whole process easy and hassle free.
The delivery was very smooth and at the time stated. I am very pleased with the service once again.
Iíve dealt with Steve Marston and the Fleet Price team since March 2010 and during this period Iíve enjoyed a high level of customer service. They leave nothing to chance, ensuring I was completely comfortable with everything from vehicle spec to delivery dates.
My second contract expires in June 2014 but Iíll be discussing my next car options with Steve from the January and I look forward to continuing my relationship with them.
Very happy. ..it's been a quick and reliable service.
Thank you for taking the trouble to ask.
Yes the SX4 arrived yesterday and very pleased with it. Even better than the base model I took for a test drive.
Thank you very much for arranging this lease for me.
Will recommend your company.
Kind regards, and a Merry Christmas to all at Fleet Prices.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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