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My experience with fleet services has been great from ordering my vehicle to receiveing it.the support team have kept me informed of everything at regular intervals and answered my every question.i would like to thank Mike and the support team for getting me my vehicle and making me feel confident of getting another vehicle with the company.
With regards to my experience of dealing with Fleetprices for the lease of my VW Tiguan, I found that the whole process, from start to finish, was conducted in a professional manner. Communication was excellent at all stages and I would definitely recommend Fleetprices to any of my friends.
Very happy with the service i received throughout the whole process and in pacticular the turn around period from ordering to delivery. I need to especially praise Rachel Gouldingay for ensuring this short turnaround and even helping me through the process on her annual leave, a credit to your company.
This is my second car with Fleetprices and again another smooth process and most importantly the most competitive price. I look forward to leasing my next car with you in two years time.
It's not clear where you want me to respond to, so I am replying to your email.
Dealing with Fleetprices has been outstanding:
1. The offer you obtained from Volvo Car Leasing was extremely competitive
2. The Fleetprices staff have all been friendly, helpful and efficient
3. The new vehicle was ready well ahead of expectations
4. The offer I received for my existing vehicle (via Leo) was better than I had expected
5. The sale of the vehicle went off without a hitch
6. The collection of my new vehicle from Holdcroft in Stoke on Trent went off again without a hitch. The Holdcroft staff were very helpful and the car ready, clean and waiting.
7. The car is exactly as ordered and a delight to drive.
I would not hesitate in recommending your services to others.
With best regards
The service from Fleet Prices was superb throughout. Queries were answered promptly and I was kept fully updated from order to delivery. The car was delivered on the date arranged by two very courteous staff from the supplying dealer. I'd certainly use Fleet Prices again and would happily recommend to friends and colleagues.
I had never used a car leasing company like fleet Prices before to purchase a car before, but the overall experience was very positive, from the initial conversations about make and model to the finance. I found that any queries that i had were answered very quickly either be phone or e-mail and issues were sorted out or reassurance was given about the process. the only real issue that i encountered was the time it took for the car to be delivered (this was partly down to me deciding on a car with different specification and therefore it had to be built) this is something i will have to look at closely once the current lease is running out.
Overall i was very pleased with the customer service and would recommend the company to others.
If you need anything specifically answered please don't hesitate to ask.
I received my car yesterday late evening. I wanted to drop a line about the service I have received.
Right from Day 1 when I called you for the quotation , I could easily sense that I was in safe hands! And I felt I will be receiving a great service from you. You answered my many never ending queries, thank you so much for all your time and effort.
The entire process was a breeze , you made it so simple and easily. I greatly appreciate your professionalism. I constantly received updates from you about the delivery dates etc. I couldn't have asked for a better support. I will recommend Fleetprices to everyone who is looking to get a car!
Thanks you for everything you do and bringing smiles to all who speak to you. Have a very nice Christmas and a great new year.
Happy to say that everything went smoothly with the collection of the Fiesta and that we are very pleased with it. A good choice! Many thanks for your help and that of Allen Ford.
I have a friend who may be in the market for a small car on a lease arrangement similar to mine. Something like a Fiesta would suit her, probably an ecoboost 100 in Zetec trim, 5 door, delivery in January 2015 to Scotland, presumably Edinburgh. Could you see what is the best price you can come up with.
Thanks for your follow up e-mail.
I have nothing but good feedback. Rachel was extremely helpful throughout the process and has been in contact since the delivery to confirm everything went well.
I am enjoying the car and the driver was extremely helpful when bringing the car to my work and showing me round the car.
Overall a very good experience that I have already recommended to a friends and family. I will be using Fleetprices again in 3 years time if I choose to lease again.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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