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All good thanks. Car arrived promptly when arranged with a good hand over.
Thanks again for all your help.
Apologies for the delay in replying I have just been a little busy at work. I'm really enjoying the car.
Delivery was perfect on the day, being first thing in the morning which gave me a day to explore the vehicle and get used to it.
I would like to thank all of your team and in particular Leo who dealt with the process of the order, and all my enquiries. Leo was professional and courteous throughout all my dealings, responding quickly to both emails and telephone calls. The only downside was the slight delay in obtaining the vehicle which was in fact down to the forms from Arval which in my opinion were not fully explained in the email from Arval, this is also due to me not using ecosign documents previously and my own error in the completion of the form.
Overall it has been a great experience and I have been happy to recommend your company to other colleagues due to the professional service I have received.
I would again like to thank your team and specifically Leo for such a smooth transaction and I will certainly come back for another vehicle once this lease is concluded.
Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
Thank you for contacting me. The car arrived on-time as promised and is just what I wanted.
I would like to commend Leo for the excellent support he provided. Right from the first contact, he was helpful, courteous and supportive. He advised me on my choice of vehicle and, when I was uncertain about some aspects, suggested alternative cars which might be of interest. He always returned my calls and emails promptly and throughout the whole process was a pleasure to deal with.
I will most certainly be recommending your service to colleagues and friends, and I hope to deal with you again myself in the future.
Thank you for your email
The car is fine thank you and my wife loves it!
Love the car. Took out the gap insurance just in case. Service was excellent. Delivered a little earlier than expected but neighbour was able to sign for the car.
Hadn't realised how good leasing is! It will definitely recommend to friends!
We're delighted with the car, it's exactly what we hoped for and more. Dave and Jessica who I was dealing with were very helpful and answered any questions I had quickly. As this was the first time I have leased a car I am really happy I chose to go down this route and would definitely consider doing so again.
Thanks for sorting everything out, and keeping me informed of progress.
The car arrived yesterday afternoon I am very happy with it.
Hi I am very pleased with my new car The delivery representative was very helpful and showed me around the car. He contacted me prior to delivery and all went very smoothly. Fleet cars kept me well informed, thank you for your help. Gill
Thanks for the follow up, everything went well on Friday, the driver delivered the car first thing in the morning on the delivery date and went through the papers and checks with me – all good.
Thanks for your help and prompt response throughout the order process, very good service.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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