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Many thanks for your e-mail and for giving me the opportunity to follow up on my experience with Fleet Prices.
By way of feedback, I have to say that I have had nothing but the best service from all of your team. From the very outset when Andy Heywood followed up on my internet query, he was excellent and, recognising that I was in a reasonable hurry to find the right car, quickly worked to source me a choice of vehicles and then consistently gave me the very best advice and answered all my questions in a calm, professional and straightforward way. The entire support team - I think I had correspondence with all of them(!) - were very good and kept me up to speed all the way along, again, answering a range of questions with patience and clarity. All of this, of course, they carried out at what I recognise is a busy time of the year for you all. Finally, the delivery of the vehicle went extremely smoothly despite the appalling weather on the day and the delivery driver was most helpful.
I have already been in touch with Andy to pass him my thanks but I would be grateful if you could reinforce that with him as well as thanking all your support team for their help and assistance troughout the process. I am grateful too for your offer of being able to call on Andy should I need to throughout the contract, an offer he indeed made himself when we last spoke.
I certainly would have no hesitation in recommending Fleet Prices.
Thanks again and my best wishes for your continued success.
Iíve dealt with Steve Marston and the Fleet Price team since March 2010 and during this period Iíve enjoyed a high level of customer service. They leave nothing to chance, ensuring I was completely comfortable with everything from vehicle spec to delivery dates.
My second contract expires in June 2014 but Iíll be discussing my next car options with Steve from the January and I look forward to continuing my relationship with them.
I would just like to say thank you for your assistance with my new car , the whole process right through to delivery last week was absolutely spot on , and you will definitely be my first port of call next time .
Thanks for your kind email. I'd like to pass on my special thanks to Anissa who's been absolutely terrific throughout the process. We had a last minute panic when the VRN changed but Anissa was great at liaising with the dealer and myself.
I would highly recommend your services to others (I had gotten in touch with you in the first place from a referral myself)
All the best,
Thanks for your help with this, I'll push any other colleagues in your direction should they be in the market to get a new car.
The whole process went extremely smoothly. Very happy with my new vehicle. The delivery driver was polite and explained clearly about the car before handing it over. Hope this is sufficient information.
Arrived today, we've gone for a drive and we're very happy, exactly what we wanted. Thanks for all your help throughout getting it, very much appreciated.
Just to let you know that the car arrived at 9.30 this morning :) it is lovely!! Just sorting out insurance etc.
The service from Fleet Prices was superb throughout. Queries were answered promptly and I was kept fully updated from order to delivery. The car was delivered on the date arranged by two very courteous staff from the supplying dealer. I'd certainly use Fleet Prices again and would happily recommend to friends and colleagues.
ďThis was my first experience of leasing a car and so I was a complete novice at the process. However, I can highly recommend Fleet Prices. They offered the most competitive price for my new car which is always a bonus ! Beverley helped me through the process at every stage and was very helpful, efficient and understanding. When it comes to look for another lease car I hope I can work with Beverley and Fleet Prices again.Ē
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