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I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
I just leased a car recently for my daughter. I would just like to say thanks for a first class service delivered by your team and in particular Ashley. I will gladly recommend Ashley and your company to anyone interested in leasing a car.
Just a quick thank you for your excellent service. The car has been delivered as promised.
Please remember Trevors car goes back in May so put us in your diary when we need to order the new one.
I receive my new car this morning.
I just wanted to say thank you very much for all your help.
I've been dealing with Dave don't know if it's your brother or son?
The service was excellent and I would recommend you to everyone.
The hassle free nature of what I thought was going to be complicated and the part exchange of my old car was nothing short of excellent customer service.
I hope to carry on and do business with the company for years to come and once my lease is due up in 2 years I really do believe I will be coming to you guys again.
Thanks again to Dave for his hard work.
Sorry I could not get back to you earlier as I have been in a meeting with the directors.
The delivery went well and the car is what I expected it to be and it was worthwhile waiting for the extra features I wanted on it.
Thanks a Lot
We got delivery of the car and it is terrific. Unfortunately there is a small dent on the interior that Ive raised with Paul.
Id like to put on record my thanks to Paul Phillipson.
The car took a little over a year to secure due to me constantly changing my mind and bring uncertain about finances.
He treated me with the utmost respect and decency, never once making me feel like I was wasting his time.
He was always contactable and made the whole process fluent and easy.
He is a credit to your company.
I have to say it has been a please to deal with Rachel and the rest of your team. The whole process has gone smoothly and the price I got was very good. I have now also ordered more vehicles from you.
I will pass on your companies details if any asks who to lease vehicles from.
Everything is fine thank you! The delivery company you use are excellent the driver even stopped to help install the sat nav! Brilliant customer service!
Absolutely no problems or issues in the whole process.
Delighted with the service and delighted with the car.
Have no hesitation in recommending or doing business again.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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