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Thanks for your email; I am very pleased with the vehicle and the whole process was very straightforward & clearly explained by Helen from start to finish. Helen was great and is an asset to your organisation.
The Sales Support Team were unfailingly polite and helpful whenever I contacted them and I have recommended Fleet Prices to friends and work colleagues.
The only gripe I had during the process was the length of time for delivery, but giving this was of my own choice (due to the number of options selected) this is not directed at your organisation but Mercedes themselves!
I will be definitely coming back to you in approx. 2 years when we need to replace my Wife's car!!
Best regards, Antony
Delivery went very well, the driver even called me on Saturday to check the delivery time would be OK for me. The team at fleet prices were also good in keeping me informed throughout the process.
Two successful completed leases with yourselves and the third starting.
Appreciate the note on gap insurance, will look into it later this month.
Morning Anissa - the car arrived safe and well, and is really nice - very pleased.
Many thanks for all your help as usual.
Just to say thanks for the first class service you provide. Happy to report I picked my car up last Friday and it's fantastic.
Look forward to doing business with you again in 2 years time.
I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent.
All good with the car so far. It's a great drive and perfect for us.
I first spoke to Leo back in October and went through some options with him. I decided on the Touareg and the process was surprisingly simple. The interactive finance application was straightforward, and the approval process and actual ordering of the vehicle was completed in one day!
Leo was happy to answer all of my questions and it was never difficult to get hold of him by either phone or email. I never had to wait long for a response.
The car was delivered on the day promised, which did not change from first estimate in October to confirmation in early December. I was happy with this as the lead time given was true and realistic, no empty promises.
I will use you guys again and recommend your services to others.
Really happy with the car, the delivery was exactly on time and the car was gleaming.
Thanks for all the help from yourself, Paul and Beverley.
Car arrived as promised.
Thank you for the great service you provided. I will happily recommend you to my friends.
Thankyou for your email following delivery of the car. The delivery went smoothly and the driver was most helpful in the handover. I am very pleased with the car which was delivered in a clean and perfect condition.
I have to commend Mike Tibbs for the way he answered my questions and allayed my anxieties. I do not think he could have been more helpful. He described the whole procedure in advance so that I knew what to expect.
I have taken your advice and have taken out GAP insurance.
If I was to offer you any advice about handing a car over to a customer it would be to do it with a full fuel tank. This would create tremendous goodwill and would 'delight the customer'.
I look forward to driving this car.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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