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Many thanks for your email and yes, the delivery went very smoothly and I'm delighted with the vehicle!
Overall, my experience with you guys has been fantastic. I judge this on the way you always respond to emails and you answer my queries effectively. Yes we came across a few bumps (more confusion really) but as soon as I addressed them, you would enquire and resolve for me.
The only slight issue I may raise would be where at the period before delivery I was informed on a weekly basis that my vehicle would be ready 1-2 weeks from a certain date. A week before the certain date (6th April) I was informed that the date was now in fact the 28th April with no explanation. I had to enquire to find out what was going on. In fairness I was given a good explanation, it was just the fact I had to find out myself rather than being informed straight away.
In the grand scheme of things, the above wasn't really an issue at all, as I said, your service was fantastic and I'm really pleased. I just want to give you my overall, exact experience.
Many thanks once again and I'm sure if I need to contact Beverley, she'll be more than helpful as I'm used to with your company.
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
Sorry for the delay in responding.
Yes, I can confirm everything went very smoothly with the car. All interactions with your team were handled efficiently and professionally leaving me with the positive impression that I was in safe hands.
Delivery went well yesterday and I'm very pleased with the car. Thanks to all your team, it's been very straightforward.
(Daniel is the good looking one who set the wheels in motion)
Great service and a good deal from Fleet Prices. Anissa was friendly and responsive, guiding us through the process at every stage. Communication was regular and clear. We had to delay delivery due to holiday commitments and Fleet Prices took care of it all. We're delighted with our new car.
It's here and it's lovely! Going out for a drive soon!
Thanks again for all your help and good service.
Many thanks for all of your help over the last few months.
Thanks for your follow up e-mail.
I have nothing but good feedback. Rachel was extremely helpful throughout the process and has been in contact since the delivery to confirm everything went well.
I am enjoying the car and the driver was extremely helpful when bringing the car to my work and showing me round the car.
Overall a very good experience that I have already recommended to a friends and family. I will be using Fleetprices again in 3 years time if I choose to lease again.
Car arrived as promised.
Thank you for the great service you provided. I will happily recommend you to my friends.
I'm a returning customer. I was happy with the service I received from Anissa before and very happy with her and Jessica this time round.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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