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'I'd had a really good experience with Fleetprices.co.uk with my first car so when it's lease fell due, it was natural to go back. I was quite specific about what I was after and the team gave me a sensible number of options to work with, all of which were at extremely competitive prices to both alternative online services and to a dealer walk-in/negotiation. They also answered all of my questions, from details of the vehicle and manufacturing timeframes to specific advice on the process necessary for me to change the personalised plate. Whilst the vehicle was in manufacture I was kept up to date with regular progress emails and the team proved extremely flexible in delivery dates to account for a pre-planned holiday clash. My new car is excellent, exactly what I ordered, delivered on time and spot on my budget. I have recommended Fleetprices.co.uk to a number of friends and colleagues and will continue so to do'.
Good Morning Anissa,
Everything went fine and he is over the moon with the car. It has been a great experience dealing with you. The service and attention we have received has been first class. I look forward to dealing again with you in the future.
This as you probably know is the second lease vehicle I have taken delivery of from fleetprices, and needless to say I am extremely impressed by the way everything was handled. Anissa dealt with all the details from my first enquiry and gave me the reassurance that all would go smoothly which ultimately it did. She is a credit to the company and I would not hesitate to recommend fleetprices to any of my friends and colleagues should they be looking to lease in future. I am delighted with the new Mercedes and look forward to two more years of enjoyable motoring.
Two successful completed leases with yourselves and the third starting.
Appreciate the note on gap insurance, will look into it later this month.
I want to commend the excellent service you've provided throughout this process, especially Mike Tibbs. He was very patient and friendly. He answered every query I had, even when he was off on holiday. I really appreciated the dedication.
The support team were also very friendly and helpful. I am very happy with my car, and with FleetPrices, I will definitely go through you guys again for my next car.
Cheers for the advice about the GAP insurance!
Yes, very pleased with the car and just as important very happy with all that you have done! It was a pleasure to deal with you.
Thanks for the voicemail ,Sorry I missed your call earlier.
The car was delivered yesterday and everything went well. Thanks a lot for all your work in getting this sorted, it is very much appreciated.
The delivery of the car was exactly as promised and we are very pleased with it. Katharine was extremely helpful in sorting out the deal for us and if you could pass on our thanks I would appreciate it. I will definitely consider using your company
Again in the future.
Many thanks for your email.
Delivery went well on Thursday, and we've been enjoying getting to know the new car over the weekend.
The service from Fleet Prices has been excellent right from the start, thanks to James in no small part. Any other time I've needed to contact your team they've always got back to me quickly and with a helpful answer.
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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