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I would just like to thank you for the spectacular service you provided for me. I cannot fault the way you handled me as a client. You were very informative, helpful, honest and professional. You kept me up to date with everything at all times. You made this process stress free. I absolutely love my new car its just perfect. Thanks again for ur wonderful service. Can you please inform your manager of this feedback and let them know I said you deserve a pay rise/promotion or bonus ☺️
Only comments are i started my search with a good dose or cynicism about Leasing in general.
I am now pleased to say how impressed I was with the service provided by Fleet Prices.
I picked my car had a few convoy with Carl to tailor, add Managed Service etc, did the finance approval and placed the order.
I paid the service charge and got regular updates from the team to keep me appraised in delivery timescales.
The car arrived exactly to spec and I am enjoying it immensely
Thanks to your team for their no nonsense and easy to navigate support.
Regarding the ordering and delivery of my new vehicle I would like to thank all involved with the professional and prompt requests.
I would certainly recommend your company if any person was looking to finance a motor vehicle.
Also regards to the driver who delivered my vehicle for his professional and friendly attitude.
It gives me great pleasure to tell you how delighted we are with our car and the service we have received from your organization. Please pass on my thanks especially to Rebecca and Rachel who pulled out all the stops to get our car delivered as soon as possible.
My next door neighbour is in the market for a SUV so I took him out in the Kodiaq. He now tells me that is definitely the car he wants and has taken your details, we could soon have two Kodiaq's on Manchester plates side by side in our road!
So very many thanks again
I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress.
The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer.
I would just like to say the whole service from start to finish has been excellent. Chris, the support team and the gentleman who delivered the car have all been extremely helpful and friendly whilst maintaining a professional approach. Any queries I had were answered and dealt with promptly and effectively. The new car is fantastic and I'm really pleased with it. I look forward to dealing with you again in three years when the lease is due for renewal and you will come highly recommended to anyone I know who is considering leasing a car.
Thanks for the email and very happy with the service. Special mention and acknowledgement should go to Mike, who I found to be very helpful, kept me informed every step of the way and was a pleasure to work with through the whole process. He is the reason I chose Fleet Prices for my new car over the other two companies I approached initially.
I was very happy with everything Anissa was more than helpful in getting me a good deal and I was kept informed well and all queries I had were answered near enough straight away! This is the second time I have used FleetPrices and have also recommended them to others.
Received car yesterday at 9:00am
Really pleased, many thanks for all your help……..
The service from Fleet Prices has been second to none from start to finish. Part of the reason for taking up the contract with Fleet Prices was because they were competitively priced and unlike other lease companies they left you alone to make the final decision as opposed to some who have a habit of plaguing you with phone calls! Once the contract was signed I was fully informed of the delivery date, Anissa was always on hand by phone or email, even to the point of returning a call late in the evening - superb customer service!
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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