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Forgive the delay in responding; the delivery went well, appreciated the drivers 'eta text message'.
The car is great and my wife is very happy. Thank you for your assistance in getting us this far.
I have to say I'm very pleased with the service I received from FLEET PRICES. I dealt with Chris initially he was very polite and professional, answered every question I had and helped me through the process stage by stage. Then Jessica too was very helpful and provided me with all the necessary information for competition .
With regards to delivery of the vehicle I was informed at various stages as to delivery time and when the drivers were delayed they let me know. They were both very pleasant and took the time to give me explanation as to instruments on the dash board, and just made the experience a pleasant one so cannot fault you on anything and on that basis would be happy to recommend you.
Thank you for making the whole experience hassle free.
I would highly recommend Fleet Prices to anyone looking to lease a car, they were very helpful, insightful and helped me understand the process of leasing a car as this was my first experience of car leasing. Their were a few complications with the delivery date however the Fleet Price sales support team did everything they could in order to keep me updated and no doubt helped speed the process along.
Delivery of the car was very easy and Gill was very helpful, over all I have had a positive customer experience and would happily recommend.
Hope you are well. I received the new Mercedes this morning and it looks absolutely stunning. I just wanted to say a big thank you for all your help with everything, you're always a pleasure to do business with!
Yes thanks, think he arrived just after 9am, was a nice guy. Car looks great, only driven it for a couple of miles so far!
Many thanks for your help.
Thank you for your help and kind assistance in making this a smooth and easy transaction from start to finish.
All good with the car so far. It's a great drive and perfect for us.
I first spoke to Leo back in October and went through some options with him. I decided on the Touareg and the process was surprisingly simple. The interactive finance application was straightforward, and the approval process and actual ordering of the vehicle was completed in one day!
Leo was happy to answer all of my questions and it was never difficult to get hold of him by either phone or email. I never had to wait long for a response.
The car was delivered on the day promised, which did not change from first estimate in October to confirmation in early December. I was happy with this as the lead time given was true and realistic, no empty promises.
I will use you guys again and recommend your services to others.
Only comments are i started my search with a good dose or cynicism about Leasing in general.
I am now pleased to say how impressed I was with the service provided by Fleet Prices.
I picked my car had a few convoy with Carl to tailor, add Managed Service etc, did the finance approval and placed the order.
I paid the service charge and got regular updates from the team to keep me appraised in delivery timescales.
The car arrived exactly to spec and I am enjoying it immensely
Thanks to your team for their no nonsense and easy to navigate support.
Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison's has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both.
I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I'd like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I've copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice.
Anyway, enough of the negatives, you guys did really well, thank you again.
Kind regards Rob
Just wanted to let you know that delivery went really well and we are very pleased with the car.
Many thanks for all your help on this.
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